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 VI Service Desk
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VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. It is designed to provide you with the right tools to help meet your exact workflow requirements. The Service Desk's clean interface and intuitive nature provides end users and analysts/technicians a seamless and efficient working environment regardless of how complex or straightforward your IT business rules may be. -------------------------------------- Our Help Desk features include: - Automatic Escalation - Fully Integrated Service Level Agreements - Dynamic Knowledge Base - Asset & Inventory Management - Child Tickets - Task Assignment - Custom Client Surveys - Extensive Reporting and Charting - Separate End User and Analyst Interface - Detailed Analyst Time Tracking and Work History - Notes and Web enabled for remote help desk access - Easy Install & Extremely Competitive Price Package - Self Help - Quick Access


Free download from Shareware Connection - VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more.
 

Publisher: Velocity Integrations Software, Inc. | License: Shareware | Price:
Version: 2 | Size: 3743 KB | Platform: Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Unix,Linux,AS/400,OS/2,OS/2 Warp,OS/2 Warp 4,Mac OS X,Palm OS 2.0,Palm OS 2.1,Palm OS 3.0,Palm OS 3.1,Palm OS 3.2,Palm OS 4.0,Palm OS 5.0,Palm OS 6.0,Pocket PC,Windows Mobile 2003,RIM
Released Date: 05-02-2004 | Rating: 0 | Title: VI Service Desk

Author Url: http://www.velocityintegrations.com
Program Info Url: http://www.velocityintegrations.com/Service-Help-Desk.html
Download Url: http://www.velocityintegrations.com/Service-Help-Desk.html
Screenshot Url: http://www.velocityintegrations.com/pad/ScreenShot.jpg

Homepage | Download


VI Service Desk Related:
lotus notes help desk, notes help desk, lotus notes, helpdesk, help desk, asset management, knowledge base
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Shareware Connection periodically updates pricing and software information of 'VI Service Desk' from company source 'Velocity Integrations Software, Inc.' , so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft,  Using 'VI Service Desk' crack, password, serial numbers, registration codes, key generators is illegal and prevent future development of VI Service Desk.

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