VersaSRS Help Desk  Downloads: | Views:  | Rating:

versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...

Free download from Shareware Connection - Powerful and feature rich 100% browser based helpdesk system. VersaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface which will improve the performance and productivity of your organization.

Publisher: VersaDev | License: Demo | Price: 99 Version: 3 | Size: 24297 KB | Platform: Windows2000,WinXP,Windows2003 Released Date: 28-11-2005 | Rating: 5 | Title: VersaSRS Help Desk Author Url: http://www.versadev.com/ Program Info Url: http://www.versadev.com/versasrshome.aspx Download Url: http://www.versadev.com/versasrshome.aspx Screenshot Url: http://www.versadev.com/versasrs_images/main.jpg Homepage | Download

VersaSRS Help Desk Related:

help desk, service request, incident, issue, service, web based, thin client, browser based, call centre, contact centre, issue tracking, self help, support, case management, issue management, crm

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