Software Listing: Technical Support

	TA4.Net | License: Shareware |
	Technical analysis library for .Net. It comprises 76 most popular technical analysis functions and indicators. Technical Analysis functions usage samples are available for both C# and VB.Net. You can use TA4.Net for both Windows and Web Application Development. With TA4.Net you can analyze stock quotes, any market prices, futures and commodities, stock options. Real time quotes or end-of-day historical quotes are suitable to stream into TA.Net.. Publisher: OLSOFT| Date: 03-11-2005 | Size: 469 KB
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	Type Pilot | License: Shareware |
	Type Pilot - customer support software. Managing technical support may require that you type standard answers over and over again. For example: "Thank you for your letter." "If you have any other questions, please don't hesitate to contact us." Let Type Pilot handle this routine for you. Just type in a keyword of your choice, and the software will automatically replace it with the required phrase or a paragraph. You can use Type Pilot as a depository for storing thousands of long words, phrases, sentences, paragraphs or even entire messages. You don't even have to define keywords for them - any phrase can be easily "extracted" from Type Pilot using a tree-like structure. Publisher: Two Pilots| Date: 04-05-2006 | Size: 265 KB
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	Responsive Knowledgebase | License: Demo |
	Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.. Publisher: Responsive Software| Date: 17-07-2002 | Size: 437 KB
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	Acronyms Master | License: Shareware |
	Acronyms Master tool is a unique solution for acronyms management. This tool has been specially designed for those who work with technical documentation - engineers, scientists, technical communicators... Acronyms Master analyses the contents of the document, finds all Acronyms and creates the Table of Acronyms in the document. Acronyms Master's powerful search algorithm identifies all possible meanings (definitions) for found acronyms and updates the Table of Acronyms correspondingly. This tool is extremely useful for anyone who writes professional documentation. Incredibly easy to use - features an intuitive and flexible user interface. Publisher: Acronyms Master| Date: 06-12-2007 | Size: 30245 KB
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	Qwined Multilingual Technical Editor | License: Shareware |
	Qwined is a Multilingual Technical Editor supporting nearly 100 Programming Languages and Configuration File Formats out of the box. It is localized for nearly 30 languages covering all the continents. Qwined is targeted for architects, engineers, IT personnel and software and hardware professionals. Qwined has a built-in and customizable word and symbol Autocompletion and Calltip Support for Windows and Web development. It features Code Folding, Syntax Styling, Regional Selections, Regular Expressions and much more. Qwined is highly configurable and it integrates into Windows Explorer Menu System. Publisher: Qwined.org| Date: 22-05-2008 | Size: 34092 KB
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	Whaddidoo Trouble Tracker | License: Shareware |
	Anyone who has provided technical support to users knows that problems rarely only happen once. Time and again, the same old problems will rear their ugly heads. There are plenty of times you'll remember the problem, but not the solution. Most knowledgebases are unweildy things that slow you down more than help, if you're lucky enough to have one at all. Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need. Publisher: BigAtticHouse| Date: 21-09-2005 | Size: 741 KB
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	Canvas Professional Edition (Mac) | License: Shareware |
	CANVAS 9 Professional Edition is the high-performance drawing environment for professionals in business, science, and engineering. CANVAS 9 is the only cross-platform, technical drawing program that seamlessly integrates professional-level image editing, page layout, web graphics and presentation features into a single creative application. CANVAS 9 continues an 18 year tradition of innovation with over 100 new features and enhancements including: Greater drawing precision (double-floating point) New intelligent user interface New technical drawing features An expanded Imaging Editing architecture More Scripting Options Support for more file formats CANVAS 9 Professional Edition is the premiere solution for technical professionals in business, science and engineering. Publisher: ACD Systems| Date: 30-04-2004 | Size: 53146 KB
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	Canvas Professional Edition | License: Shareware |
	CANVAS 9 Professional Edition is the high-performance drawing environment for professionals in business, science, and engineering. CANVAS 9 is the only cross-platform, technical drawing program that seamlessly integrates professional-level image editing, page layout, web graphics and presentation features into a single creative application. CANVAS 9 continues an 18 year tradition of innovation with over 100 new features and enhancements including: Greater drawing precision (double-floating point) New intelligent user interface New technical drawing features An expanded Imaging Editing architecture More Scripting Options Support for more file formats CANVAS 9 Professional Edition is the premiere solution for technical professionals in business, science and engineering. Publisher: ACD Systems| Date: 02-03-2004 | Size: 54580 KB
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	UsenetGrab! | License: Trial |
	UsenetGrab! has a browser like approach that makes it a great way to get started using the world's largest message community.-Comes with free usenet access courtesy Newscene.com -Post messages and file attachments to groups and interact with others. -Download file attachments from messages such as sound and video. -Get help, advice, or technical support from technical or social newsgroups.. Publisher: East Bay Technologies Inc.| Date: 28-03-2003 | Size: 4953 KB
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	MetaTrader 4 Mobile | License: Shareware |
	Online terminal for mobile trading at Forex, Futures and CFD markets using PDAs. It is a convenient and adjustable tool of active trader that allows trading from any point in the world. Charts, 30 technical indicators, news line. Various trading operations and orders allow to control trading with a great flexibility. VGA-resolution support and multilingual interface make trading more comfortable. Terminal can connect to brokers with low network traffic. Real-time demos are available through many brokerage companies for free.. Publisher: MetaQuotes Software Corp.| Date: 01-02-2006 | Size: 551 KB
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	LogiGuard Master Mechanic | License: Shareware |
	Each tool found within Master Mechanic is designed to give you the best results to keep your system functioning smoothly and consistently. Maintain registry integrity with the help of the Registry Tools or customize your Internet settings to provide peak performance with the Internet Tools. Protect your privacy with the History Cleaning Tools and the Shredder Tools. Clean and repair your PC using the Master Click Cleanup. Download LogiGuard Master Mechanic and try it for 30 days. Purchase for only $19.95(USD). Unlimited free upgrades and technical support for one year. Free email technical support. Publisher: LogiGuard| Date: 10-10-2005 | Size: 12185 KB
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	EZ Screen Capture | License: Shareware |
	Ever find yourself needing to take a snapshot of your desktop? Perhaps you need technical support with something on your screen, or you need to capture something to include in a document, such as the screen shots used in the help files for this program. Windows doesn't really have a tool for taking screen shots, so here is an easy to use tool that will let you take and save screen shots in just 3 clicks.. Publisher: eXibition Software| Date: 06-12-2004 | Size: 2980 KB
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	Polar Help Desk | License: Shareware |
	Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing and pricing models Your benefit - Incorporate proven Incident Management process based on ITIL and best practices procedures - Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems - Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Aligns incident management with your business requirements - Communication with your customers becomes measurable - Solve the spam problem by transferring your communication from email to help desk - Fulfill customer service requests through Service Level Agreement processes - Achieve consistent service levels - Improve customer satisfaction - the customer is being informed about each change of the incident status - Balance required service levels against the service cost - Increase support staff awareness of both customer expectations and IT service management objectives. Publisher: Polar| Date: 20-09-2006 | Size: 9444 KB
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	Optilink | License: Comercial |
	OptiLink uncovers the secrets behind top ranked web pages, optimizes internal links, finds link exchange partners, monitors link exchange partner links to your site, finds Super Affiliates, and spies on your competitors' web sites. OptiLink includes free software updates for life, 90-day unlimited telephone technical support, unlimited lifetime technical support via email, application secrets guide, and 3 internal linking strategies analyzed.. Publisher: OptiLink Software| Date: 13-06-2003 | Size: 1300 KB
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	Parity Plus - Stock Charting and Technical Analysis | License: Shareware |
	Parity Plus is one of the most powerful Stock Charting and Technical Analysis Programs available on the market. Parity includes over 50 of the most popular indicators for the technical analysis of stocks and commodities. The majority of these indicators act as functions that return an array, which can be used as the input to another indicator or within a user defined formula. This makes it easy for you to do "studies on studies" or to develop your own proprietary charting tools. Besides these 50 predefined indicators, you have unlimitted possibilities to create additional indicators. Parity incorporates traditional Open, High, Low, Close charts, Line and Bar charts, Japanese Candlestick charts, Point and Figure charts, Equivolume charts, Horizontal Bar charts, and a Price at Volume chart which is similar to The Crocker Chart©. Publisher: DITEC International| Date: 03-08-2004 | Size: 6500 KB
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	Abracadabra Instant Manual | License: Shareware |
	Are you tired of manually copying screen captures to a word document when you create a manual? Are you tired of putting steps in the wrong order or missing them out completely? Abracadabra Instant Manual lets you create error free, easy to understand manuals in little more than the time it takes to perform the task you're documenting. No more switching between a word processor and the task at hand. With Abracadabra Instant Manual you document a task as you perform it! Abracadabra Instant Manual is a versatile, cost effective solution for the production of technical manuals and "how to" instructions for any computer based task by technical support engineers, system administrators, IT help desk staff, software trainers, or anyone who needs to quickly document how to use a software package. Publisher: Abracadabra Solutions| Date: 29-07-2003 | Size: 1276 KB
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	Polar Help Desk Free | License: Freeware |
	Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source code available for purchase - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing models Key benefits: - Fully functional web based help desk, commercially free for 1 named user - Reports and clear user-friendly interface - Incorporate proven Incident Management process based on ITIL and best practices procedures - Increase support staff awareness of both customer expectations and IT service management objectives - Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable. Publisher: Polar| Date: 19-02-2007 | Size: 9722 KB
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	Digital Indicators Package | License: Demo |
	Digital Indicators Package is a set of digital filters synthesized with the help of a special program and having a complex impulse response. It gives the indicators such properties that are not available for the classical indicators of technical analysis. The indicators are intended to be used in the following programs for technical analysis: Omega ProSuite, Equis MetaStock, MetaQuotes MetaTrader.. Publisher: Fin-ware Ltd.| Date: 20-08-2003 | Size: 55 KB
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	AmiBroker | License: Shareware |
	AmiBroker is a comprehensive technical analysis program, allowing you to study and predict trends in the market and to maintain a portfolio of shares. AmiBroker has a custom programming language called AFL which incorporates over 100 analysis functions, allowing you to back-test your trading systems (with detailed reporting), build custom chart indicators and perform screening of large databases.. Publisher: Amibroker.com| Date: 05-06-2001 | Size: 1958 KB
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	ConceptDraw VI | License: Shareware |
	ConceptDraw VI is designed for professional flowcharting, diagramming and illustrating. Its flexible, handy tools help business and technical users quickly document complex structures, systems and processes. ConceptDraw VI charts can be shared as a variety of graphics files and CAD documents, printed pages, presentations and web pages. Owing to the advanced libraries of pre-drawn shapes, ConceptDraw VI is perfect for most of the charting tasks. In this version of ConceptDraw 6.0 improved such features as: export to SVG, MS Visio support, texture fill, spell checker, Alpha-channel (transparency) Copying library objects within the same library is added. Publisher: Computer Systems Odessa| Date: 20-06-2006 | Size: 35798 KB
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	RegiGuard | License: Shareware |
	Problems with the Windows registry are the most common cause of Windows crashes and error messages. With RegiGuard you can safely clean and repair Windows registry problems with a few simple mouse clicks. By using RegiGuard regularly to clean and fix your registry, your system should not only be more stable but it will also help Windows and your software run faster. Download RegiGuard and try it for 30 days. Purchase for only $9.95(USD). Unlimited free upgrades and technical support for one year. Free email technical support.. Publisher: LogiGuard| Date: 15-03-2005 | Size: 2885 KB
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	MetaTrader CE | License: Shareware |
	Professional online trading terminal for Forex, Futures and CFD markets. It is convenient and adjustable tool of active trader that allows trading from any point in the world. It contains charts and standard list of technical indicators, as well as news line. The different trading operations and orders, allow great flexibility to control trading. With low network traffic through GPRS connection to the Internet it's possible to connect the terminal. Real time demos are accessible through more than 30 brokerages free of charge.. Publisher: Lenar Fatkhoulline| Date: 08-03-2004 | Size: 1188 KB
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	Widdly | License: Freeware |
	Widdly is a tool for technical analysis charting and financial analysis of stocks, indicies, macroeconomical data, currencies, funds and more. Widdly makes downloading and importing data from any given data source an easier task than ever.Widdly is the first free financial analysis tool with a focus on sharing and collaboration between users. Publish your analysis or browse others and recieve comments and ratings.. Publisher: widdly| Date: 15-01-2007 | Size: 292 KB
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	ConceptDraw VI Pro | License: Shareware |
	ConceptDraw VI is designed for professional flowcharting, diagramming and illustrating. Its flexible, handy tools help business and technical users quickly document complex structures, systems and processes. ConceptDraw VI charts can be shared as a variety of graphics files and CAD documents, printed pages, presentations and web pages. Owing to the advanced libraries of pre-drawn shapes, ConceptDraw VI is perfect for most of the charting tasks. The tool became even more helpful and easy to use. Key Features: - Export to SVG - MS Visio Support - Spell Checker - Powerful Drawing Tools - Libraries of pre-drawn shapes: Building Plans, Business Diagrams, Organization Charts, Landscape and Garden Design, Industrial Equipment, Computers and Network, Maps, Science, ERD and Database, Project Management, Web and other - Import and export to a large number of raster, vector, multimedia and text formats - Cross-Platform Compatibility - AutoCAD DXF files support - Creation and editing of MS PowerPoint files - PDF and HTML export - Database Connectivity. Publisher: Computer Systems Odessa| Date: 15-12-2006 | Size: 58644 KB
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	SightMax | License: Demo |
	SightMax for IIS provides real-time, live chat and live visitor traffic monitoring for your website. SightMax has a host of exciting built-in features, these include: Corporate Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (for example Sales and Support), Chat Conferencing and Operator 'Coaching'. There's even a Co-Browse feature that allows operators to view the exact page the visitor is viewing on the website at that moment. Other features include, Link Referrer Tracking and Navigation History, Chat Survey Generator, Page Push, Secure Chats, Operator Initiated Chat, Spell Check, Canned Responses and more. Publisher: SmartMax Software, Inc.| Date: 14-01-2005 | Size: 40323 KB
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	Forex Strategy Builder | License: Freeware |
	Forex Strategy Builder is a complete system for creating and testing Forex trading strategies. It provides an easy way for building strategies as a combination of technical indicators. All parameters and logic can be selected from menus, so that you don't have to write formulas and scripts. Forex Strategy Builder uses history forex quotes to perform a reliable back-test on different markets and data periods. It gives you detailed charts and statistics, and the automatic journals show all orders and positions as well as the changes of your virtual bank account. Even though Forex Strategy Builder deals with forex trading, it is not a commercial product. Publisher: Miroslav Popov| Date: 05-08-2007 | Size: 2694 KB
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	ConceptDraw VI Pro Mac | License: Shareware |
	ConceptDraw VI is designed for professional flowcharting, diagramming and illustrating. Its flexible, handy tools help business and technical users quickly document complex structures, systems and processes. ConceptDraw VI charts can be shared as a variety of graphics files and CAD documents, printed pages, presentations and web pages. Owing to the advanced libraries of pre-drawn shapes, ConceptDraw VI is perfect for most of the charting tasks. The tool became even more helpful and easy to use. Key Features: - Export to SVG - MS Visio Support - Spell Checker - Powerful Drawing Tools - Libraries of pre-drawn shapes: Building Plans, Business Diagrams, Organization Charts, Landscape and Garden Design, Industrial Equipment, Computers and Network, Maps, Science, ERD and Database, Project Management, Web and other - Import and export to a large number of raster, vector, multimedia and text formats - Cross-Platform Compatibility - AutoCAD DXF files support - Creation and editing of MS PowerPoint files - PDF and HTML export - Database Connectivity. Publisher: Computer Systems Odessa| Date: 16-12-2006 | Size: 114228 KB
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	The Shield Pro | License: Shareware |
	The Shield Pro 2008 provides essential virus protection from viruses, hackers, and privacy threats. Powerful yet easy to use, protect yourself, your family, and your PC online with The Shield Pro 2008. The Shield Pro 2008 gives you 1 year of protection and PCSecurityShield gives you all the free technical support you need to successfully protect yourself. The Shield Pro now comes with Easy Installer, to make download and installation simpler than ever before. The Shield Pro 2008 gives you both virus protection and hacker security by providing ongoing support and updates. When a virus breaks out, The Shield Pro 2008 will provide a patch within 2-3 hours and a fix for the virus within 5 hours. Publisher: PCSecurityShield| Date: 01-01-2008 | Size: 38832 KB
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	Shield Firewall | License: Shareware |
	The Shield Firewall 5.0 is the multi-layered security application that keeps hackers out and personal information in. Built from the ground upwards with your security in mind, this award winning firewall constantly monitors and defends your system from inbound and outbound attacks. Version 5.0 now features a fully fledged Host Intrusion Prevention System to protect your critical operating system files and block viruses and malware before they ever get the chance to install. It features a friendly graphical user interface; highly granular configuration options; easily understood and informative alerts; wizard-based detection of trusted zones and much more. Publisher: PCSecurityShield| Date: 21-02-2008 | Size: 860 KB
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	Shield Firewall 5.0 | License: Shareware |
	The Shield Firewall 5.0 is the multi-layered security application that keeps hackers out and personal information in. Built from the ground upwards with your security in mind, this award winning firewall constantly monitors and defends your system from inbound and outbound attacks. Version 5.0 now features a fully fledged Host Intrusion Prevention System to protect your critical operating system files and block viruses and malware before they ever get the chance to install. It features a friendly graphical user interface; highly granular configuration options; easily understood and informative alerts; wizard-based detection of trusted zones and much more. Publisher: PCSecurityShield| Date: 21-02-2008 | Size: 860 KB
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