Software Listing: Support Requests

	HttpTrafficGen | License: Freeware |
	This is a HTTP traffic generator for testing web applications. You can specify the requests count and interval between two requests. The generated requests are sent to the specified URL. It is a very simple and fast program which can simulate client activity.. Publisher: Nsasoft LLC.| Date: 12-12-2006 | Size: 473 KB
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	AccessAble Help Desk Professional Edition | License: Shareware |
	A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.. Publisher: Dennis Baggott and Sons| Date: 14-06-2002 | Size: 11045 KB
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	ISMRR | License: Shareware |
	Request and Response was designed to allow companies to track user requests. Since ISMRR allows for complete customization, there are no limits on what can be tracked. Track requests from other users Local and remote installs supported Connect from any remote site Configure almost all aspects of the program Use for any project tracking, not just computer related (fully customizable) Color coding of Requests and Users Connect to multiple servers from 1 client Advanced searching (SQL and Full Text) SQL Repository Built-in Knowledge Base (regulated by Admin) Archive finished request for faster access to open requests Comprehensive Reports/Charts Custom Report Designer Complete user management Define defaults as needed. Publisher: Sendero Software| Date: 27-07-2004 | Size: 6696 KB
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	PrayerWall | License: Shareware |
	This script is free for a limited time.Does your church web site have a way for people to post prayer requests? If not, this script may be a nice enhancement.With the integrated RSS feed, people can subscribe using their RSS reader and always have the latest prayer requests available.Be alerted everytime there is a new request. Even allow the whole church to subscribe to requests (using a group, such as Yahoo groups). When there are new requests, the group gets an email and the RSS feed is automatically updated.There's a sample script running in the 'test area,' so give it a try. Login as 'admin/password' to view the adminsration area. Publisher: CrookedBush.com Inc.| Date: 14-04-2005 | Size: 10 KB
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	absoluteTools-HTTP | License: Shareware |
	AbsoluteTools-HTTP is a easy to use ActiveX COM Control enables you to Interact with any webserver using POST or GET requests, simulating human interaction. Full session cookie support! Can be used with VB, VC++, Delphi or any other ActiveX COM aware programming environment. This control supports both HTTP and HTTPS protocols and is very suitable to create web spiders, automation tools and secure file transfer utilities. HTTP Proxy support with optional basic authentication. With the supplied VB sample project and online help you'll be ready to develop in minutes!. Publisher: absolutePDF| Date: 24-01-2004 | Size: 1982 KB
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	Request Commander | License: Shareware |
	Request Commander - trouble ticketing system for tracking user requests. Allows you to process user requests on-the-fly and store their conveniently. Request Commander offers pictorial information presentation: you see request category list, request list and answer list at once. Smart presentation, search and filters enable to find any information easy. Request Commander offers quick information adding that received by phone or email.. Publisher: NesterSoft Company| Date: 07-11-2000 | Size: 1229 KB
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	Fast Track - Request Management | License: Shareware |
	Features Use this tool to manage and track project requests including; change requests, problem reports, software bugs or incidents. You can also define your own request types and each of these can have its own request work flow. Fast Track - Request Management includes PRINCE 2 Support and integrates with MS Visual SourceSafe. Requests have the following attributes: Project Request Type Component Severity Platform Release Status Requests are progressed by using the Progress command. This command will automatically identify the next state, determine if the request has to be auto assigned to a predefined person and also determine if a mandatory comment is required from the user (auto prompt). Publisher: Configuration Management Services Limited| Date: 30-06-2004 | Size: 14666 KB
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	Request Tracker | License: Shareware |
	Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.. Publisher: CyberNiche Software| Date: 23-11-2001 | Size: 4 KB
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	DTMS Issue Control | License: Demo |
	Issue Control is a quality low cost help desk software solution designed to affectivity track and organize work order requests, and remotely manage devices on your network. The software is easy to use and install, and is very flexible. Features:  Logs, numbers, Organizes, and prioritizes work order requests  Built in remote tools that allow you to take remote control over any PC or server on your network.  Communicate work order status to end users and support staff  Users can submit their own work order requests using a browser based form  Built in reporting features  Works with a variety of database formats (File, MS SQL, *Coming  soon! - MySql)  Built in application security  Ability to customize forms and data to meet your organizations specific needs. Publisher: DTMS Technologies| Date: 22-03-2006 | Size: 11230 KB
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	Easy-CSS | License: Shareware |
	For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the program are the follows (Step 1) Define your Technicians, Customers and Contracts. Define as a technician any person in your company that is capable of dealing with customers problems. Publisher: kosmos BOS| Date: 16-03-2006 | Size: 9477 KB
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	Mail Commander | License: Shareware |
	Mail-Commander is a super-fast email client that does it all - from the everyday sending and receiving of e-mails to managing mailing lists and customer requests. This email client has extensive filtering and processing capabilities for incoming mail and requests. You can set up auto-replies to incoming mail using pre-set templates. Plus you can set up the program to automatically process newsletter subscriptions and requests to be removed from your mailing lists. What's more, Commander can process data from website forms, allowing you to easily build and manage mailing lists and process client and customer information. Publisher: InternetSoft Corporation| Date: 30-03-2007 | Size: 1805 KB
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	Friend Messenger | License: Shareware |
	Friend Messenger allows you to promote yourself on MySpace and build up your friend list with a single click of a button. Sends 500 friend requests and 400 messages per day using a Captcha bypass. It has more search options than any other MySpace bot currently available, including options specifically for finding bands. And it has a user-friendly interface that will help you get started quickly. Future upgrades are provided free. Features: Automatically send messages or friend requests on MySpace.com. Includes a Captcha (security image) bypass. Search users by gender, age, interests, motives, country, zipcode, ethnicity, physique, education, income, religion, orientation, and more! Search bands by genre, country, state, zipcode, or keyword. Publisher: iWalton| Date: 01-04-2006 | Size: 1731 KB
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	Web Help Desk | License: Shareware |
	The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution! Say "good bye" to your current, inefficient help desk solution and streamline your IT service desk with the Web Help Desk; the best of breed, cost effective, extremely easy to configure, browser based Help Desk Software. CORE FEATURES INCLUDE: 100% Web-based IT Service Management (ITSM) Solution - Incident & Problem Management (Issue Tracking) - Asset & Configuration Management (CMDB) - Two-Way E-Mail Correspondence - Knowledge Base Management - LDAP / Active Directory Synchronization - Reporting Included - Customer Satisfaction Survey Management - Vendor Neutral: Windows, Mac OS X, Linux, or Unix As a "help desk" continues to evolve into a full "service desk" entity, the Web Help Desk solution intuitively tracks and automatically routes *any* form of requests; from technical support requests to change management requests to non-technical support requests. Publisher: MacsDesign Studio LLC| Date: 04-06-2008 | Size: 77824 KB
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	Subscribe Emails | License: Freeware |
	Subscribe Emails helps you organize subscription to email mailing lists on Internet websites. It lets you check POP3 email mailboxes for subscribe or unsubscribe email requests, download email messages with the requests to your computer, get email addresses and sender names from them and create text files with subscribers wanting to subscribe or unsubscribe. Having got text files with emails, you can use them with any bulk mailer to add new subscribers and delete existing subscribers. The program is optimized for working with Bulk E-Mailer mass mailer, and although Bulk E-Mailer has a built-in file and email subscribe and unsubscribe feature, Subscribe Emails gives you more freedom and makes your job more effective. Publisher: IM-Soft| Date: 19-11-2007 | Size: 614 KB
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	httpExplorer | License: Shareware |
	Used to examine unaltered http requests and responses intercepted with and without proxy. There are several views for the data. Raw view shows the data in bytes. Text view shows the headers in the request and response as well as the http payload. The list of requests and responses are also available in two different views. One view shows the summary of the request. The other view shows the actual sends and receives performed by the browser.. Publisher: Overture Computing Corp.| Date: 24-06-2002 | Size: 1458 KB
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	Radius Test | License: Shareware |
	Radius Test is an implementation of the client side of RADIUS - Remote Authentication Dial In User Service. It is a useful tool for testing installations of your RADIUS server. Through Radius Test you can simulate authentication and accounting requests and send them to the RADIUS server making Radius Test as a NAS client. Radius Test Features  Works with Windows 2000, XP and 2003.  Send test authentication(PAP,CHAP,EAP-MD5,EAP-SIM) and accounting requests.  User defined fields, built-in counters, random variables, addresses and session ids.  Comphrehensive data dictionary supporting over thirty vendors. Publisher: RadUtils,Inc.| Date: 07-06-2005 | Size: 3792 KB
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	FastRequest | License: Shareware |
	Work order and request online software. With the FastRequest application, your clients create their requests themselves through the Web or the local network. All you have left to do is to decide the priorities of those requests and of the employees who will execute them. Your clients have access to the status of their service requests at all times. You can now use FastRequest over the Internet and web request without any third-parties. The FastRequest software includes the following: - FastRequest Client - FastRequest Server - CodeBase (Data Base Server) - FastRequest Email Server (Email Server) - FastRequest Web Server (Web Form) - All the administration and management tools for databases. Publisher: FullData inc.| Date: 07-03-2007 | Size: 23716 KB
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	10-Strike Log-Analyzer | License: Shareware |
	10-Strike Log-Analyzer processes raw log files (NCSA common and extended formats) which are created by web-servers (such as Apache, etc) and generates many types of reports and histograms (such as referrers, files requested, redirected requests and other). You can easily determine the most popular files and referrers and build reports for every file requested. There are many options and filters that can help you get exact information about your site. The program has a friendly and easy to use interface, so you can start working immediately after installation without a huge learning curve. Reports supported: referring URLs, referring sites, redirected referring sites, referring domains, file requests, file type requests, redirected file requests, visitors' countries, visitors' IP-addresses. Publisher: 10-Strike Software| Date: 16-02-2006 | Size: 805 KB
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	Advanced Exchange Recovery | License: Demo |
	Advanced Exchange Recovery is a powerful recovery tool for Microsoft Exchange offline storage(.ost) files. When disaster occurs on Microsoft Exchange server, such as server crashes, server database corruption, etc., the Exchange offline storage files(.ost) on the client computer still contain the mail messages and all other items of your Exchange mail account. Advanced Exchange Recovery uses advanced technologies to scan the orphaned or damaged Exchange offline storage files(.ost) and recover your mail messages and other items as much as possible, so to minimize the loss in data disaster. Main Features: 1. Publisher: DataNumen, Inc.| Date: 10-11-2006 | Size: 1256 KB
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	Reset Password Management | License: Demo |
	Less involvement of IT staff Password reset requests form a substantial part of all helpdesk calls. Such requests often show a peak on Monday morning and during holiday seasons. Higher call volumes will not only require extra staff to cope with the frustrating task of resetting passwords. An organization also runs the risk that other important Helpdesk tasks remain unattended or unresolved. The password requests volume is also related to the password procedures in an organization. The volume will increase significantly if the password complexity rules are enabled. The same will likely happen if the period allowed for a password reset is reduced. Publisher: Tools4Ever Germany GmbH| Date: 10-10-2006 | Size: 6172 KB
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	Space Station | License: Shareware |
	What Space Station can do for you - Unlimited accounts: Most MySpace bots out there require you to buy a licence for each MySpace account you want to use. Space Station allows you to use as many accounts as you want, no extra fee! - Friend Requests: Send as many friend requests as you want, or specify a number to stop at for peace of mind. You can also send an introductory message along with your friend request, to increase the chances of it being accepted! - Accept Friend Requests: Seeing as you can now potentially get hundreds of new friend requests every day, there should be a feature to accept all of these automatically, right? Well now you can do so in seconds, and at the same time you can send a message or comment to your new friends! - Messages: You can automatically send as many messages as you specify, or just let it run until MySpace says you have reached your daily limit! - Comments: Automatically send comments to all your friends! Send seperate comments for friends that don't allow HTML comments! - Bulletins: You can automatically post a bulletin at specified time intervals, to prevent the bulletin boards from flooding over. Publisher: Bot Tower| Date: 09-08-2006 | Size: 2258 KB
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	AccessAble Help Desk Pro Edition | License: Shareware |
	AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. The GUI in this version has been enhanced to make data entry even faster. This version now uses SMTP for emailing from the windows app - no longer relying on a particular email client to be installed The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file formats and emailed to upper management. Publisher: Dennis Baggott and Sons| Date: 31-12-2004 | Size: 26935 KB
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	FREE PacketTrap SNMP Scan | License: Freeware |
	PacketTrap SNMP Scan is a FREE utility that discovers network nodes that support SNMP. The utility also displays basic diagnostic information about each node it discovers. Nodes which respond to SNMP requests can be stored and sent to other tools.. Publisher: PacketTrap Networks, Inc.| Date: 24-01-2008 | Size: 6922 KB
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	FXstyle Mailing List Remover | License: Shareware |
	FXstyle Mailing List Remover was developed to automate the time-consuming chore of manually removing the opt-out addresses (email addresses of those who have requested to be removed) from your mailing lists. Responsible bulk emailing has become very important these days, therefore the need to honor remove requests has never been more necessary. In the past, email marketers have had to manually remove these requests one by one from their lists. Not any more! Based on customer feedback we developed a program to automatically process these remove requests.. Publisher: FXstyle eMail Marketing| Date: 14-04-2006 | Size: 6451 KB
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	AudioMagician | License: Shareware |
	AudioMagician is a simple, user-friendly and extremely fast audio CD ripper and MP3 encoder. Its main function is to grab audio CD tracks directly into MP3 or WAV without temporary files. AudioMagician has an easy-to-use, nice-looking interface. It also offers many useful features which make audio grabbing process fast and easy. Multiple CD-drives support, FreeDB requests, ID3 tags, XP-style interface even under Windows 9x systems, and much more. Features:  AudioMagician CD Ripper based on extremely fast LAME MP3 encoder engine  Easy access to FreeDB (an information database containing artist, disc title, track titles, and other information for digital audio compact discs)  Multiple CD-drives support  ID3 tags v. Publisher: AltrixSoft| Date: 07-03-2006 | Size: 1661 KB
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	Email Subscriber Pro | License: Freeware |
	Email Subscriber Pro is an email utility, which helps you realize subscription to email mailing lists on Internet websites. It uses POP3 email accounts to receive subscribe and unsubscribe requests from respondents, extracts email addresses and sender names from email messages on fly, and creates plain-text files with subscribers wanting to subscribe or unsubscribe. The text files with emails can be used with any bulk mailer as mailing list files to add new subscribers and delete existing ones. The program is best optimized for working with Mail Bomber mass mailer, and although Mail Bomber has a built-in file and email subscribe and unsubscribe feature, Email Subscriber Pro lets you increase its functionality and flexibility. Publisher: Getfreefile| Date: 05-08-2008 | Size: 615 KB
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	Shut Up And Reboot | License: Shareware |
	Easily record, update and report on users, computers, peripherals, software, user training and support issues. The optional HTTP Server allows users to request support via browser, and lets technicians update support requests and inventory information via browser, as well. The spread sheet wizard lets you create reusable layouts and apply filters using the Query Wizard before creating Excel format spread sheets.. Publisher: Dennis Baggott and Sons| Date: 01-01-2001 | Size: 3395 KB
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	BugCollector Pro | License: Shareware |
	BugCollector Pro is a powerful, multi-user database specifically designed for keeping track of software bugs and feature requests. Track bugs from first report through resolution and feature requests from initial contact through implementation. BugCollector Pro has many powerful features, including a built-in report designer, customizable charts, user-definable filters, automatic email, and more.. Publisher: Nesbitt Software Corporation| Date: 12-07-2001 | Size: 14946 KB
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	Paessler SNMP Tester | License: Freeware |
	With Paessler SNMP Tester you can run simple SNMP requests against a device in your network. During the test each single step of the SNMP request is logged into a logfile for analysis. The idea of this free program is to debug SNMP requests down to the protocol level in order to find communication and/or data problems in SNMP monitoring configurations. Just follow these simple instructions: 1) Download Paessler SNMP Tester and run the snmptest.exe file. 2) Enter the IP address of your device and select the SNMP port and the SNMP community string. 3) Select a request type: (a) MIB2 Interface: Reads the traffic counter of a port according to the MIB2 OID (b) Custom OID: Enter a custom OID value to access any OID value on the device (c) Device Uptime: Reads the standard system uptime value from the device 4) It may be necessary to select a specific local IP for the SNMP request (usually only necessary for multi homed systems) 5) Click on "Run Test" to start the testing process. Publisher: Paessler AG| Date: 13-04-2006 | Size: 1072 KB
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	Advanced Maillist Manager | License: Shareware |
	Advanced Maillist Manager (AMM) is designed to process incoming messages that contain subscribe/unsubscribe/etc requests. A set of rules allows flexible adjustment of criteria for detection request messages. Using the template editor, you can change appearance of auto replies sent to users.. Publisher: ElcomSoft Co. Ltd.| Date: 11-12-2001 | Size: 820 KB
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