Software Listing: Service Request

	Request Tracker | License: Shareware |
	Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.. Publisher: CyberNiche Software| Date: 23-11-2001 | Size: 4 KB
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	Request Commander | License: Shareware |
	Request Commander - trouble ticketing system for tracking user requests. Allows you to process user requests on-the-fly and store their conveniently. Request Commander offers pictorial information presentation: you see request category list, request list and answer list at once. Smart presentation, search and filters enable to find any information easy. Request Commander offers quick information adding that received by phone or email.. Publisher: NesterSoft Company| Date: 07-11-2000 | Size: 1229 KB
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	FastRequest | License: Shareware |
	Work order and request online software. With the FastRequest application, your clients create their requests themselves through the Web or the local network. All you have left to do is to decide the priorities of those requests and of the employees who will execute them. Your clients have access to the status of their service requests at all times. You can now use FastRequest over the Internet and web request without any third-parties. The FastRequest software includes the following: - FastRequest Client - FastRequest Server - CodeBase (Data Base Server) - FastRequest Email Server (Email Server) - FastRequest Web Server (Web Form) - All the administration and management tools for databases. Publisher: FullData inc.| Date: 07-03-2007 | Size: 23716 KB
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	Visual Web Service Client Pro Edition | License: Shareware |
	A stand-alone visual tool to interact with and manipulate any web service. Targeted to developers and IT professionals to test, maintain, and interact with web services. Ideal for 3rd party client validation, testing of web service features, and a stand-alone client. Visual tools mean you can be up and running immediately, with no special knowledge.. Publisher: DigitForge| Date: 22-07-2007 | Size: 7625 KB
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	Fast Track - Request Management | License: Shareware |
	Features Use this tool to manage and track project requests including; change requests, problem reports, software bugs or incidents. You can also define your own request types and each of these can have its own request work flow. Fast Track - Request Management includes PRINCE 2 Support and integrates with MS Visual SourceSafe. Requests have the following attributes: Project Request Type Component Severity Platform Release Status Requests are progressed by using the Progress command. This command will automatically identify the next state, determine if the request has to be auto assigned to a predefined person and also determine if a mandatory comment is required from the user (auto prompt). Publisher: Configuration Management Services Limited| Date: 30-06-2004 | Size: 14666 KB
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	jWebApp | License: Shareware |
	jWebApp is a J2EE Model-View-Controller web development framework written in Java. It is Java Servlet based and allows you to use anything you like for the Model and View - there are no constraints. Unlike other frameworks, jWebApp does not force a set of APIs or tag libraries on you; in fact, there is no need whatsoever for jWebApp to supply a tag library. And yet, jWebApp provides all the functionality you expect in web server software. With jWebApp, you have a simple XML configuration file to associate a piece of Java-executable code to a web request. The Java code can validate the request with built-in XML-based and/or custom-coded validation, and then process the request any way you like. Publisher: Software Sensation Inc.| Date: 17-04-2006 | Size: 1740 KB
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	AvailSuite | License: Shareware |
	AvailSuite is a Service Business Management Software, designed to effectively manage all aspects of a Service company. Affordable, easy to setup and use, it will organize all of your customer information, manage the products and services you provide, schedule and dispatch your staff, keep expenses under control, handle invoicing, and much more. AvailSuite is a proven choice for small and medium service companies, home businesses and service professionals. It is being used by: Gardening and Lawn Care companies, Personal Finance and Tax consultants, Machinery Repair and Maintenance companies, Plumbing and Cleaning service companies, Web Design and Software Development companies, and other service businesses. Publisher: MS Team LLC| Date: 02-04-2005 | Size: 83199 KB
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	Sync2S3 | License: Shareware |
	Sync2S3 synchronizes your files with the Amazon Simple Storage Service (S3), providing you with a secure and affordable backup solution. Recently, Amazon launched a new web service which offers you unlimited storage capacity at an incredible price. By synchronizing your hard disc with this storage service, you can keep secure backup copies of any file below 2 GB. With Amazon S3, your data is stored in a highly scalable system, which is mirrored in several storage centers around the world. With Amazon S3, all file transfers use the most comprehensive security available. First, a secured internet connection (SSL) is used to connect to Amazon. Publisher: Wisco| Date: 28-11-2006 | Size: 3831 KB
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	ServerDefender AI | License: Demo |
	ServerDefender Artificial Intelligence (AI) Web application firewall is designed to provide IMMEDIATE PROTECTION for Web sites and applications running on the Microsoft IIS Web server by blocking Web attacks including SQL injection, buffer overflows, cross-site scripting (XSS) and request forgery (CSRF), directory traversal, zero-day, brute force, dictionary, denial of service and others. ServerDefender AI then goes beyond mere signature blacklisting by learning, from your Web logs or by MONITORING TRAFFIC with your guidance, exactly what is legitimate traffic for your site -- and blocking anything else! An advanced BEHAVIORAL ENGINE (AI) organizes IIS server requests into a multi-dimensional baseline of normal system activity. Publisher: Port80 Software| Date: 17-03-2008 | Size: 12887 KB
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	ISMRR | License: Shareware |
	Request and Response was designed to allow companies to track user requests. Since ISMRR allows for complete customization, there are no limits on what can be tracked. Track requests from other users Local and remote installs supported Connect from any remote site Configure almost all aspects of the program Use for any project tracking, not just computer related (fully customizable) Color coding of Requests and Users Connect to multiple servers from 1 client Advanced searching (SQL and Full Text) SQL Repository Built-in Knowledge Base (regulated by Admin) Archive finished request for faster access to open requests Comprehensive Reports/Charts Custom Report Designer Complete user management Define defaults as needed. Publisher: Sendero Software| Date: 27-07-2004 | Size: 6696 KB
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	Easy-CSS | License: Shareware |
	For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the program are the follows (Step 1) Define your Technicians, Customers and Contracts. Define as a technician any person in your company that is capable of dealing with customers problems. Publisher: kosmos BOS| Date: 16-03-2006 | Size: 9477 KB
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	VersaSRS HelpDesk | License: Freeware |
	versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more. Publisher: VersaDev| Date: 26-07-2006 | Size: 7483 KB
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	rXpress | License: Freeware |
	rXpress assessment determines printer inventory, print meters & volumes for managed service quotes & corporate print management. rXpress is a light weight tool for gathering printing data in remote sites to upload to MSP. rXpress may be used for printing assessments and to track your print vendor's billing information. rXpress facilitates automatic toner ordering and service technician scheduling. Use for tracking your vendors billing or as an annual checkup of your print strategy. rXpress may be used with PrinterRx MSP to centrally manage all printer related activities & address the 3 critical areas of effective print management:1. Publisher: 366 Software Inc.| Date: 21-04-2008 | Size: 3152 KB
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	VersaSRS Help Desk | License: Demo |
	versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more. Publisher: VersaDev| Date: 28-11-2005 | Size: 24297 KB
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	EAUpload .NET | License: Shareware |
	EAUpload is an ASP.NET file upload component that provides expansive functionality for ASP.NET applications to work with uploaded files to the web server by a browser. It conforms to the specification that is defined in RFC 1867 (Form-based File Upload). EAUpload doesn't require any client side control such as ActiveX or Java applet, but if you use any client side control then EAUpload can still operate with file which was uploaded by these controls. Core of EAUpload is a EAUploadModule that handles and processes upload request to any or specified resources in ASP.NET application. Uploaded files are buffered to disk. Publisher: EAUpload file upload component| Date: 07-03-2008 | Size: 1440 KB
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	ASP - IIS real-time monitor and log | License: Shareware |
	IISTracer is a real-time monitoring tool for Microsoft IIS scripts (.asp, .cgi, ..), static files (.htm, .gif, ..) and downloads (.mp3, .zip, ..). Lets you show online current state and progress of each running request in IIS. Lets you log IIS state. Current number of running requests (scripts/downloads), Current state of the request, Script start time and running time with precision up to milisecond. Request and response content-length.. Publisher: PSTRUH Software| Date: 01-02-2003 | Size: 1091 KB
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	Service Management | License: Comercial |
	Service Management software for service centers and workshops. Service Management represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.. Publisher: Informitis, Inc.| Date: 20-12-2002 | Size: 224 KB
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	DoSHTTP | License: Shareware |
	DoSHTTP is an easy to use and powerful HTTP Flood Denial of Service (DoS) Testing Tool for Windows. DoSHTTP includes URL Verification, HTTP Redirection and performance monitoring. DoSHTTP uses multiple asynchronous sockets to perform an effective HTTP Flood. DoSHTTP can be used simultaneously on multiple clients to emulate a Distributed Denial of Service (DDoS) attack. DoSHTTP can help IT Professionals test web server performance and evaluate protection software. DoS-HTTP was developed by certified IT Security and Software Development professionals.. Publisher: Socketsoft.net| Date: 15-01-2007 | Size: 4228 KB
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	AyaNova | License: Shareware |
	AyaNova has powerful features to help manage all aspects of service. Use AyaNova service workorders to schedule individual or multiple users, enter in TO DO tasks, identify equipment that is to be serviced to maintain a service history, identify parts used in service, track service labor for each workorder item, as well as travel and miscellaneous expenses. Workorder items can be moved or copied to a new service workorder. Automatically assign labor against banked service that a client has pre-paid for. All this and much more are available with the AyaNova service workorder. Create preventive maintenance for a client and/or their units that auto-convert to service workorders. Publisher: Ground Zero Tech-Works Inc.| Date: 06-02-2007 | Size: 13193 KB
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	Messenger Service SPAM Filter | License: Shareware |
	Get rid of the Messenger Service spam without disabling the service. Messenger Service Spam Filter processes pop-up messages and shows/hides messages based on the user defined keywords and rules.. Publisher: KlariSoft| Date: 25-12-2002 | Size: 772 KB
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	GDS 2000 PRO | License: Shareware |
	GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 PRO will fit your needs for managing efficiently your service calls for all your customers whether they are internal or external.. Publisher: OroLogic Inc.| Date: 22-03-2002 | Size: 8346 KB
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	GDS 2000 PRO | License: Shareware |
	GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 PRO will fit your needs for managing efficiently your service calls for all your customers whether they are internal or external.. Publisher: OroLogic Inc.| Date: 22-03-2002 | Size: 8346 KB
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	Userbase - Software Sales Tracking | License: Shareware |
	Userbase is designed to make it easier to manage your software business by helping you to do the labor intensive processes quicker so you can spend more of your time coding! Track your Software Sales, Auto Email Merge, Bug & Enhancement Request Tracking, Send emails, newsletters to users based on product and/or version #, Track registration fees and taxes, Track Fraudulent users and registration id's, Reports and more. Publisher: Lazy Dog Software| Date: 16-07-2003 | Size: 2577 KB
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	Service Center Manager (SCM) - Server | License: Comercial |
	Service Center Manager (SCM) – software for service centers and workshops. SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.. Publisher: Alarit Inc.| Date: 17-09-2002 | Size: 22 KB
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	PrayerWall | License: Shareware |
	This script is free for a limited time.Does your church web site have a way for people to post prayer requests? If not, this script may be a nice enhancement.With the integrated RSS feed, people can subscribe using their RSS reader and always have the latest prayer requests available.Be alerted everytime there is a new request. Even allow the whole church to subscribe to requests (using a group, such as Yahoo groups). When there are new requests, the group gets an email and the RSS feed is automatically updated.There's a sample script running in the 'test area,' so give it a try. Login as 'admin/password' to view the adminsration area. Publisher: CrookedBush.com Inc.| Date: 14-04-2005 | Size: 10 KB
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	IETrace | License: Shareware |
	IETrace is a tool captures and shows the complete trace of HTTP/HTTPS data sent and received by Internet Explorer while you navigate websites. For each HTTP or HTTPS transaction (a request and its corresponding response) IETrace shows the following data in a well organized UI: Request data: request url, timestamp, request headers, cookies sent, query string parameters, request body (post data). Response data: response status code, latency of the response, content-type and content-length, response headers, cookies set by the response, response body. Feature Highlights -Capture only the data interesting to you using Advanced filter -Break down and show detailed data in a clear UI -Sort transactions by sequence, url, status, latency etc -copy data to clipboard -Save trace into files. Publisher: Jumper Software| Date: 24-12-2004 | Size: 559 KB
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	Business Letter Professional | License: Shareware |
	Business Letter Professional includes more than 1000 typical business letter templates. With this software, you need not to hire a business letter expert to write for you, - you can write impressive and effective letters yourself with strengthened skills, less time and no extra money cost. The embedded text editor in this program allows you to edit, copy, paste, search, preview and save your letters. It also enables you to set an external e-mail program to send your finished letters directly.Features: Accounting & Finance: raise capital, apply for grants, improve accounting methods, sell or buy shares, and improve your relationship with your banker. Publisher: eMatrixSoft| Date: 11-07-2006 | Size: 1223 KB
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	HTTP Spy .NET | License: Freeware |
	HTTP Spy .NET is a small application used to trace http request from a web site. HTTP Spy .NET will help you find any bottleneck, any error and it will help you analyzing your bandwidth usage. With it, you can inspect data in different views and discover secret from any web site. - Light and easy to deploy (one executable only) - Small (less than 2 meg) - Rich and easy user interface - Auto update - Compatible with Windows XP/2k3/Vista - Free (for personal uses) - Log requests to file - Flag request for an easier tracking - Insert grid marker for an easier tracking - View and clear log file - Profile Url: content, size, http code. Publisher: Devolutions inc.| Date: 1-32-2007 | Size: 574 KB
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	IE HTTP Analyzer | License: Shareware |
	IE HTTP Analyzer is an add-in for Internet Explorer, that allows you to capture HTTP/HTTPS traffic in real-time. It can trace and display wide range of information, including Header, Content, Cookies, Query Strings, Post data, Request and Response Stream, redirection URLs and more. It has a request builder that enables you to handcraft a HTTP/HTTPS Request. It also provides cache information and session clearing, as well as HTTP status code information and several filtering options. A useful developer tool for performance analysis, debugging and diagnostics.. IE HTTP Analyzer integrates into the lower part of your IE browser window and can be opened/closed from the IE toolbar. Publisher: IEInspector Software| Date: 09-03-2007 | Size: 3083 KB
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	Prestwood Load Balancer | License: Demo |
	The Prestwood Load Balancer is a cross-web server, cross-platform web request dispatcher that distributes direct HTTP calls to various web servers, based on the total number of pending requests to each server and the average response time. By sending pending HTTP requests to servers with lighter loads or faster throughput, the Prestwood Load Balancer ensures quicker response time for all HTTP calls.. Publisher: Prestwood Software| Date: 14-01-2003 | Size: 1111 KB
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