Software Listing: Remote Helpdesk

	Remote Helpdesk | License: Shareware |
	Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, compression and encryption of all traffic, file transfer, audio chat, macro functions, display remote system information, send messages to remote user, clipboard transfer, definable hotkeys, definable IP port, full screen mode, reverse connection and optional proxy tunnel for connecting to users behind firewalls, optional input to allow users to specify help needs, mouse wheel support for MS mouse or equivalent, configure remote display using bitmaps allowing multilanguage support, lookup for names and IP addresses, logs connection ip date and time, control/view mode, thin installation server is only 250KB, remote helpdesk server does not replace any files or modify registry settings, single executable for reliability. Publisher: GID Software| Date: 02-12-2004 | Size: 1268 KB
	-

	LBE Free Helpdesk | License: Freeware |
	Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details, Transfer of jobs between operators.. Publisher: Leigh Business Enterprises Ltd.| Date: 01-01-1999 | Size: 2331 KB
	-

	Remote Administrator (Radmin) | License: Shareware |
	Remote Administrator is the fastest remote control software. You see the remote computer screen displayed either in a window or full screen on your computer monitor. All mouse and keyboard functions are transferred to the remote computer. You can work with the remote computer as if you are sitting in front of it. According to our tests and our users feedback Remote Administrator outperforms all other remote controls in the speed of work.. Publisher: Famatech Group| Date: 01-09-2001 | Size: 1310 KB
	-

	Beyond Remote | License: Shareware |
	New - Support for Windows Vista Beyond Remote is a powerful remote access and support tool for individuals, businesses, and service providers. New to Beyond Remote: - Entirely new user interface featuring 6 new themes - Embedded Multilingual Functionality - Automated translations of Beyond Remote in Spanish, German, Russian, French, Dutch, Italian, Portuguese and Traditional Chinese automatically display based on your computer's settings or manual selection. Host Discovery - The Console user is able to scan a range of IP addresses to find installed Beyond Remote Hosts. Beyond Remote can then automatically create connections under the folder of your choice. Publisher: Data Apples, Inc.| Date: 01-01-2008 | Size: 6265 KB
	-

	LBE Web Helpdesk | License: Shareware |
	Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- We charge per concurrent user, not individuals. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Web Helpdesk is they found it very easy to understand and learn how to use it. Publisher: Leigh Business Enterprises Ltd.| Date: 06-03-2008 | Size: 2304 KB
	-

	FastRequest HelpDesk | License: Shareware |
	FastRequest HelpDesk- Workorder, Web form and HelpDesk software. Al-in-one. FastRequest HelpDesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox, Radio Button, Text Box, Drop-down List…). You can create your own service requests form customized within a few minute without any programming. Customized or personalized your forms are easily. You can easily create custom forms with the form generator or you can use of included design templates in FastRequest and modify to your specific needs. Rapid and easy to use, FastRequest HelpDesk also allows you to define in a few clicks the tasks to be carried out, the periodic and deferred tasks. Publisher: FullData inc.| Date: 05-11-2008 | Size: 48019 KB
	-

	Cerberus Helpdesk | License: Shareware |
	Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more.. Publisher: WebGroup Media, LLC| Date: 01-05-2004 | Size: 3799 KB
	-

	Atelier Web Remote Commander | License: Shareware |
	Lets you manage servers and workstations from your local computer. AWRC does not require that you install any software on the remote machine. This turns the software particularly useful for accessing remote machines without any previous preparation. AWRC provides lots of powerful tools for remote management and audit. With such tools you will be able to perform operations on the remote system that privileged remote interactive users himself could only dream about. With AWRC you have the knowledge and capabilities to do virtually anything on the remote computer.. Publisher: AtelierWeb Software| Date: 16-04-2007 | Size: 2555 KB
	-

	Remote Administrator | License: Shareware |
	Remote Administrator (Radmin) is the award-winning remote control program that is fast, reliable and secure, which enables you to work on one or more remote computers from your own computer. You see the remote computer desktop displayed either in a window or full screen on your computer monitor. All your mouse and keyboard functions are transferred to the remote computer. You work with the remote computer as if you are sitting in front of it. The remote computer can be located anywhere on the Internet or LAN. It is a complete remote control and remote access solution with all key features such as View and Control Modes, File Transfer and Telnet support included. Publisher: Famatech International Corp.| Date: 15-06-2004 | Size: 1855 KB
	-

	SysMan | License: Demo |
	Full-featured IT helpdesk and facilities management system provides an extensive set of tools - automates tasks such as tracking, reporting inventory, purchase orders, requests, emails. Highly customisable. Call and event escalation and automated response triggering. Access or SQL database.. Publisher: Coral Sea Software| Date: 31-03-2002 | Size: 11668 KB
	-

	ActiveXperts Helpdesk System | License: Shareware |
	ActiveXperts HelpDesk System is an intuitive, full featured web enabled helpdesk system. It is designed for help desks, call centers, customer support centers and IT departments. It improves helpdesk processes, to provide a complete support solution. It improves response times to customers and improves accuracy of the responses. It increases customer satisfaction and reduces overall customer downtime. The product integrates with SMTP- and POP3 e-mail. E-mails are automatically associated with existing tickets - if possible. New e-mails can be converted to new tickets, automatically or by hand. Publisher: ActiveXperts Software| Date: 01-05-2008 | Size: 4391 KB
	-

	statlook 2 | License: Demo |
	statlook is a powerful tool for Internet usage monitoring, user activity recording, remote helpdesk, screen capture, application usage tracking and work time control. In-depth reports and statistics enable you to manage staff efficiently. With statlook you can keep an eye on every detail of PC and user activity connected to your corporate network. Powerful Internet monitor tool you can use for Internet usage tracking, employee activity recording, tracking idle times during work and many more. You can record any online activity for further analysis. This PC surveillance tool with built-in Internet monitor feature gives you full insight into your employees' activities. Publisher: AplusC Systems| Date: 05-09-2006 | Size: 63811 KB
	-

	EasyTrack | License: Shareware |
	EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyTrack is its simplicity, everything is on one clear screen. It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions and much more.. Publisher: EasyTrack| Date: 01-01-2002 | Size: 3700 KB
	-

	Instant Housecall Free Edition | License: Freeware |
	Free remote assistance is a reality with Instant Housecall Free Edition. Securely view and control your friend's screen, mouse, and keyboard as if you were sitting in front of their computer. Temporarily access remote PCs without changing firewalls and routers. Setup takes less than one minute. Simply download this software and create your free Specialist ID, then direct friends and family to www.FreeRemoteSupport.com. Includes remote desktop sharing, access and control, file transfer and chat. Works seamlessly with Windows Vista UAC. Free for personal use. Business Edition is also available. Publisher: Remote Access| Date: 30-09-2008 | Size: 883 KB
	-

	Jitbit HelpDesk | License: Demo |
	Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. Tight email integration, Multilingual, Extremely cheap... Try this web-based helpdesk software.. Publisher: JitBit Software| Date: 24-06-2008 | Size: 542 KB
	-

	Templates for Fashion Helpdesk texts | License: Freeware |
	Verwenden Sie MS Outlook als maechtigen Hotline/Helpdeskloesung fuer Kundenanfragen fuer Modefirmen. Dies Add-in fuer den ReplyButler hilft Ihnen bei dem Verwalten und auch Anlegen der Fashion Textbausteine fuer Ihren Helpdesk. Man erhaelt eine vordefinierte Ordnerstruktur fuer die typischen Anfragen, die bei Kundenanfragen an Modefirmen dabei sind, zusaetzlich zu den Anregungen fuer die Textfloskeln die in diesen Support-Kategorien ueblicherweise zu erwarten sind. Die Fashion Textfloskeln sind mehrbenutzerfaehig, so dass ueber ein Netzwerk sich viele Helpdesk Bearbeiter die gleichen Standardtexte zur Verfuegung haben und alle Bearbeiter ueber die gleiche Datenbank verfuegen. Publisher: ITSTH| Date: 08-05-2008 | Size: 246 KB
	-

	Green Desktiny | License: Shareware |
	We provide a customer support helpdesk software which is simple and easy to use, with reasonable price. Customers satisfaction is a major concern for our business. We try to do our best to make the customers loyal by giving support for them. A mere email client act as a customer support management is not enough, we need a better tool to make our job easier. Sure, it is must be better in use, better in functionality and better in price too. We proudly present a Green Desktiny for you. Green Desktiny comes with simple and easy on ticket management, user friendly knowledgebase, unlimited staffs, unlimited departments, multi language support, custom field support and many others. Publisher: Greendesktiny.com| Date: 17-03-2006 | Size: 1883 KB
	-

	LabTech NMS | License: Shareware |
	LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file/registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their computer or view screen captures of their desktop. Never be left wondering if the new software will run on the clients PCs with complete inventory you will know which computers need upgrading and exactly what needs to be done. Track problems and provide a 24/7 helpdesk with an email powered support ticketing system. Publisher: LabTech Software LLC| Date: 14-09-2006 | Size: 24867 KB
	-

	Easy Remote Access | License: Shareware |
	Easy Remote Access is a Windows software that allows you to control remote computer securely and transfer files via the Internet or LAN. The program displays the remote computer's desktop on your local screen and lets you use your mouse and keyboard to control that PC remotely. In other words, with this program you can operate a remote PC just as if you were sitting in front of it, right from where you are, no matter where you actually are. The built-in File Transfer feature will let you transfer files between the computers. With Easy Remote Access, you can restart and shutdown a remote PC, lock a remote mouse or keyboard, and do many other tricky things. Publisher: New Network Solutions Inc| Date: 27-12-2007 | Size: 2252 KB
	-

	NetSupport Manager - PC Remote Control | License: Shareware |
	Perform remote support and management on multiple systems simultaneously over a LAN, WAN and the Internet with this powerful PC remote control software. NetSupport Manager provides speedy, secure remote PC access, dynamic inventory, automated scripting and scheduling, file transfer, remote deployment, system monitoring, help requests and much more. Use NetSupport Manager to manage help desk support, mobile computing, desktop management, software training and system automation. New features include Linux and Pocket Pc support, Monitor Mode / thumbnail view, A new whiteboard feature, record and replay and a new remote command prompt feature. Publisher: NetSupport Ltd| Date: 03-01-1998 | Size: 10784 KB
	-

	LBE Desktop Helpdesk | License: Shareware |
	Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. Publisher: Leigh Business Enterprises Ltd.| Date: 04-05-2008 | Size: 5183 KB
	-

	Radmin Remote Control | License: Shareware |
	Radmin (Remote Administrator) is the popular, award winning secure remote control software which enables you to work on a remote computer in real time as if you were using its own keyboard and mouse. You can remotely access the same computer from multiple places and use advanced File Transfer function, multi-user Text and Voice chat, Remote Shutdown and Telnet. Radmin supports multiple monitors, folder management in Radmin phonebook, scan for available Radmin Servers, mouse wheel support and many others. Radmin’s widely recognized benefits are its high speed, strong security, and solid reliability. Publisher: Famatech International Corp.| Date: 25-04-2007 | Size: 7726 KB
	-

	Instant Housecall Remote Support | License: Shareware |
	Deliver attended remote support and access unattended computers with a single powerful tool. Instant Housecall is the award-winning remote access and remote support tool that lets you securely view and control PCs through firewalls. No configuration and no pre-installed software. Work from anywhere: your office, home, customer site, and Internet cafe. Features include: Attended & unattended access by invitation only, Wait for Specialist to sign-in, Reboot remote PC into safe mode, Auto reconnect, File transfer, Chat, Accept online payment, Multi-monitor support, Session history, Revenue Reports, Branding, SSL Encryption, Vista and UAC support. Publisher: Remote Support| Date: 05-08-2008 | Size: 1787 KB
	-

	SupportMonkey 2002 | License: Shareware |
	For the majority of computer support desks, a large proportion of the time is spent collecting information about the clients system in order to diagnose the problem. Custom built 'Monkey's will retrieve an entire system configuration from any remote machine and email the report back to you instantly in XML or Text format, dramatically reducing the time you spend tracking problems. For a complete overview see www.nitrotech.co.uk/monkey.html. Publisher: Nitro Technologies| Date: 13-05-2002 | Size: 358 KB
	-

	Reset Password Management | License: Demo |
	Less involvement of IT staff Password reset requests form a substantial part of all helpdesk calls. Such requests often show a peak on Monday morning and during holiday seasons. Higher call volumes will not only require extra staff to cope with the frustrating task of resetting passwords. An organization also runs the risk that other important Helpdesk tasks remain unattended or unresolved. The password requests volume is also related to the password procedures in an organization. The volume will increase significantly if the password complexity rules are enabled. The same will likely happen if the period allowed for a password reset is reduced. Publisher: Tools4Ever Germany GmbH| Date: 10-10-2006 | Size: 6172 KB
	-

	AssetDB | License: Demo |
	AssetDB is an Asset Database that scans remote PC's, combined with networking and diagnostic tools. Keeping detailed information on your computers hardware and software, down to the serial number just became easier. Why should you choose AssetDB? Remote scanning of networked PC's. Administer Windows NT, 2000, XP machines remotely. No software required on clients to be scanned. Any administrator can scan PC's into the database. Provides valuable diagnostic and control information for helpdesk and support staff. Extendable to use 3rd party tools. Publisher: Compulsion Software| Date: 29-05-2003 | Size: 4616 KB
	-

	Desktop Pinger | License: Freeware |
	Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a suitable folder and start using it right away. Tip. Copy Desktop Pinger to your memory stick and take it with you, when performing support away from your PC.. Publisher: PJ Applications| Date: 20-10-2006 | Size: 266 KB
	-

	Netretina EVO | License: Shareware |
	Instantly take remote control of computers over the Internet with Netretina Software, even through firewalls, where you can choose between on-demand and permanent remote connection modes. No installation or configuration is required, just use it fast and secure. Features : These are some of the features which are integrated in this software solution: Permanent or on-demand remote computer control without any prior installation or configuration Chat with instant messenger system within your enterprise File transfer (upload & download) Remote computers inventory (export feature also integrated) Netretina operator control module can be run from anywhere over the Internet or LAN Option to integrate a help button into your own web site. Publisher: Netretina EVO| Date: 01-09-2008 | Size: 8602 KB
	-

	JiJi Self Service Password Reset | License: Freeware |
	Gartner states that 30% of helpdesk queries are related to password resets management and account lockout. With JiJi Self Service Password Reset(JSSPR), end-users now have the ability to securely reset their own Active Directory passwords without having to involve highly technical helpdesk professionals. JSSPR lowers end-user downtime, end-users no longer have to wait for a member of the helpdesk staff to reset their forgotten password or lost password. It raises helpdesk efficiency, the staff now has more time to focus on other issues rather than tying up valuable resources on the time consuming task and mundane of resetting passwords. Publisher: JiJiTechnologies| Date: 30-07-2008 | Size: 7485 KB
	-

	Network Inventory Manager | License: Shareware |
	Network Inventory Manager is a tool that helps network administrators and help desk staff to more easily manage their networks. Network Inventory Manager 3.0 includes a highly customizable interface, allowing you to manage the equipment and softare on your network, deal with any troubles that arise, track your time, and generate detailed reports including Software Legitimacy and Total Cost of Ownership.. Publisher: Microforge.net Limited| Date: 15-03-2003 | Size: 151 KB
	-

Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 |