Software Listing: Live Customer Support

	APS Live-Chat | License: Shareware |
	APS Live Chat, an easy to use and very powerful live customer support live help software for websites. 15 days free trial. It starts at only US $ 7.95 per month. Chat is secured by 128 bit encryption. 24*7 free live support. No setup fees. Save 50-80% More compared to other chat solutions. No Credit Card Required during the free trial period. You do not need any space on your web server. Chat is secured by 128 bit encryption. No programming required. Unlimited number of operators. Fully customizable.. Publisher: APS Tech Inc.| Date: 18-03-2008 | Size: 45 KB
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	Live Help 123 | License: Demo |
	Live Help 123 - Live help, live support, live sales and instant messaging. Live Help 123 is a hosted service that allows visitors to your web site to communicate with sales people and customer support staff. The visitors only need a web browser. Live Help 123 is a hosted service that allows visitor to your web site to communicate with sales people and support staff using a web browser in real time. The application is hosted on Akeni's own server, with us providing the administration and support for it. You only need to download a small, easy to use client side software for the operator. You can optionally omit the installation of the software all together by using a web based interface through your browser. Publisher: Akeni| Date: 22-11-2004 | Size: 3300 KB
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	CustomerReach | License: Demo |
	CustomerReach enables companies doing business online to directly interact with their Web site visitors through live chat. Use CustomerReach to enhance customer support, customer service, sales, and marketing. Features include Windows-based agent/operator software, visitor tracking/monitoring, pro-active invitation, customization, handling multiple calls, transferring calls, spell checking as you type, typing indication, the ability to push pages or other Web content, integrated Web browsing, agent images, common phrases, and chat between agents.. Publisher: CustomerReach| Date: 25-02-2004 | Size: 2279 KB
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	Chat Interface for Operator | License: Shareware |
	Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Keep records of visitor activity on your web site. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with your or guide them without chatting also. Easy transfer chats to other operators, use predefine responses, full management of saved chat sessions, view visitor's geographic location, IP address, referrer etc. Alternate web base interface also available. Free trial after trial start only $8. Publisher: Live2Support Inc.| Date: 15-12-2005 | Size: 478 KB
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	SupportSmith Free | License: Freeware |
	SupportSmith is an integrated platform that provides Remote Desktop access and Live Customer Support, establishing secure SSH/2 AES 128-bit encrypted connections between computers, passing through NATs, firewalls and proxies. SupportSmith offers a suite of support tools to allow for the best interaction with the client and internal users, such as chat, file transfer and remote control. SupportSmith also complements the functionality of Microsoft Remote Desktop and Microsoft Remote Assistance, allowing them to quickly and safely establish the connection between computers located behind firewalls and NAT routers. Publisher: Cybele Software Inc.| Date: -41-2008 | Size: 4486 KB
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	SightMax | License: Demo |
	SightMax for IIS provides real-time, live chat and live visitor traffic monitoring for your website. SightMax has a host of exciting built-in features, these include: Corporate Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (for example Sales and Support), Chat Conferencing and Operator 'Coaching'. There's even a Co-Browse feature that allows operators to view the exact page the visitor is viewing on the website at that moment. Other features include, Link Referrer Tracking and Navigation History, Chat Survey Generator, Page Push, Secure Chats, Operator Initiated Chat, Spell Check, Canned Responses and more. Publisher: SmartMax Software, Inc.| Date: 14-01-2005 | Size: 40323 KB
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	VenusValley Live Support | License: Shareware |
	VenusValley Live Support enables you to chat live with people visiting your website. You can monitor your site visitors, answer questions from potential/existing customers in real-time. Your customers get instant gratification and your sales increase tremendously. It provides sound notification everytime a visitor arrives or leaves. You should sign up for an account(trial account available) to use this software as an operator.. Publisher: PPP Infotech Ltd| Date: 29-05-2003 | Size: 52 KB
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	Boldcenter Operator Client .NET | License: Freeware |
	Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use.. Publisher: Bravestorm, LLC| Date: 20-10-2004 | Size: 3693 KB
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	Cute Live Support | License: Shareware |
	Cute Live Suppport is a real-time online chat support based on AJAX technology. This live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. It has a host of exciting built-in features, these include: Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (ex. Sales and Support), Canned Responses, Send files and more.Cute Live Support for IIS provides real-time, live chat and live visitor traffic monitoring for your website. Cute Live Support has a host of exciting built-in features, these include: Corporate Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (for example Sales and Support), Chat Conferencing and Operator 'Coaching'. Publisher: CuteSoft| Date: 31-07-2006 | Size: 3887 KB
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	LIVECHAT Contact Center | License: Shareware |
	LIVECHAT Contact Center is a customer service solution. With chat button placed on the website, visitors without installing any software receive simple & quick access to live chat with customer service representatives or sales support. Agent has got even more functionalities- personal and automated chat invitation, web traffic monitoring and visitor information page are just basic features to start with. Application includes search engine icons to make easy recognizing referring website, the possibility of setting up link shortcuts and canned answers and also allows to transfer the customer between different agents without losing chat history. Publisher: LIVECHAT Software| Date: -56-2008 | Size: 7441 KB
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	Boldchat Operator Client .NET | License: Freeware |
	Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.. Publisher: Bravestorm, LLC| Date: 25-07-2006 | Size: 4627 KB
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	Skymol Communicator Live Help Software | License: Shareware |
	Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Chat and their simultaneous combinations communication forms through your web site. Skymol offers on-demand customer service software, help desk software for online sales and customer service. Our new solution establishes a powerful communications interface inside a web page, creating a live real-time multi-media connection between an agent and a web site visitor. It is easy to use with no software downloads or user setups, or without setting any hardware equipments (except webcams and headsets). Publisher: Skymol Corporation| Date: 24-04-2007 | Size: 1 KB
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	AliveChat BETA | License: Freeware |
	AliveChat 3.0 Beta is a FREEWARE which allows you to connect with your web site visitors in real-time via a browser-based chat interface. The application is 100% hosted by WebsiteAlive's data centres, so there is nothing to download and install. Your company representatives can now support customers while increasing operator productivity and reducing telephone and call center costs. Some features include unlimited operator/client chat sessions, proactive chat, real-time site monitoring, repeat visitors identification, site metrics and performance analysis tools, operator to operator chatroom, typing indicator, departments, automatic call distribution, and hotkeys (saved phrases and urls). Publisher: WebsiteAlive| Date: 01-09-2004 | Size: 12 KB
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	Live Support ASP Chat Script | License: Demo |
	Download Live Web Chat support script demo which provides an easy and fast connection between customer and support executives for chat, messaging and online meeting to solve the problem of client, to provide the knowledge about products. It is complete online customer help software which provides full support to site visitor or clients with live, secure and dedicated connection. This is very easy to install, no need of any special control components and other server utility. Demo offers the complete functionality and unique features of the chat software with the communication between administrator and customer and look, feel & interface of software. Publisher: Live Chat Online| Date: 09-12-2005 | Size: 1218 KB
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	VueChat Express | License: Shareware |
	VueChat Express is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser. Customers and website visitors can reach representatives through Instant Messages, Live Video/Audio or text chat, E-Mail and by placing telephone calls over the Internet. If you run a corporate website or if you have a personal webpage, you are welcome to use VueChat Express Setup and deploy an very powerful online Customer Service solution very easily in just a few minutes and communicate with your customers and website visitors online. Publisher: VueCam| Date: 01-05-2005 | Size: 3402 KB
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	Omni Customer Support | License: Shareware |
	Omni Customer Support allows you to improve the quality of your customer support The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution It allows new staff to be immediately productive without a costly investment of learning all the known support issues It enables you to track the problem areas of your product so you can see what areas need improvement in the next release Why Omni Customer Support? Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues. Publisher: Omni Customer Support| Date: 27-11-2007 | Size: 2179 KB
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	AliveChat | License: Shareware |
	AliveChat allows you to connect with and track your web site visitors in real-time via a browser based live chat interface. Your company can now offer live support software to customers while increasing sales with Proactive chat. The application is fully hosted by WebsiteAlive data centres, so there is nothing to download and install. Some features include proactive sales chat, unlimited operator and client chat sessions, full customization, real-time site monitoring, repeat visitors identification, site metrics and performance analysis tools, operator to operator chatroom, typing indicator, departments, automatic call distribution, and hotkeys (saved phrases and urls). Publisher: WebsiteAlive| Date: 20-06-2005 | Size: 1733 KB
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	Live Chat | License: Shareware |
	miOOt Live Chat allows your web site visitors to connect to your company representatives and have their questions answered instantly by clicking on a live chat button embedded on your web site. miOOt Live Chat is a 100% hosted, on-demand live chat software solution which means there is nothing to install on your servers. For your staff, miOOt Live Chat creates a "bird's eye" view of every web site visitor and which page they are browsing in real-time. Instantly see which city and country your visitors are coming from and which particular product or service offering they are interested in. Provide a "virtual hand holding" with your visitors in order to assist them through purchases, while building trust in your company, and getting to know your customer on a personal basis. Publisher: miOOt Live chat| Date: 09-05-2008 | Size: 1402 KB
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	ProvideSupport: Live Chat for Website | License: Shareware |
	ProvideSupport is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don't have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional browser-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 128-bit SSL encryption and features visitor monitoring with geographic location identification, IP address, referrer, visited pages, and more. Publisher: Provide Support, LLC| Date: 09-09-2005 | Size: 1567 KB
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	LIVECHAT ContactCenter | License: Shareware |
	LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. Visitor can choose when to ask for assistance simply by clicking the invitation button located on your website to open chat window. It does not require any install on customers side. This kind of internet communication channel is much more interactive and efficient than email and costs your customers nothing. ContactCenter contains a conjugated feature - Business Instant Messenger mode, called LIVECHAT Communicator. It is a corporate internal communication channel, formed in shape of popular buddy list, but that is where the similarity to popular free Instant messengers ends. Publisher: LIVECHAT Inc.| Date: 08-09-2006 | Size: 4510 KB
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	Green Desktiny | License: Shareware |
	We provide a customer support helpdesk software which is simple and easy to use, with reasonable price. Customers satisfaction is a major concern for our business. We try to do our best to make the customers loyal by giving support for them. A mere email client act as a customer support management is not enough, we need a better tool to make our job easier. Sure, it is must be better in use, better in functionality and better in price too. We proudly present a Green Desktiny for you. Green Desktiny comes with simple and easy on ticket management, user friendly knowledgebase, unlimited staffs, unlimited departments, multi language support, custom field support and many others. Publisher: Greendesktiny.com| Date: 17-03-2006 | Size: 1883 KB
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	Live Site | License: Demo |
	The software Live Site is devoted to arranging of a Support Service in your Website. You will be able to enliven your site in the direct meaning of this word. Your customer will be able to see the staff of your company and talk to them. You will be able to dissolve the last border in the Internt business - absence of direct contact with the customer. Your company may be represented in the Internet by the company divisions, and it would depend on you only, where you put the link on the site and what employee should be connected with the customer. Besides, you have an opportunity to control your expenses for our software, as you pay only once by buying a license for the program. Publisher: Intermedium Corp.| Date: 30-09-2005 | Size: 7854 KB
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	ChatStat Customer Interaction System | License: Freeware |
	A completely NEW approach to live chat! Using an instant messenger interface allows you to take back your desktop while still being able to provide live chat support to your customers! Not only that, but you also can get statisitcs about your site, your operators, and your sales. All this, and you also can talk to all your friends today on the top 7 insant messenger systems out there. Now you can TALK with people who are visiting your website! ChatStat offers free 2-way live chat with your website visitors, free MovingGraphTM website statistics, and free instant messaging protocol support for AIM, ICQ, Yahoo, MSN, Jabber, GoogleTalk, Skype, and Skype Voice Over IP. Publisher: ChatStat LLC| Date: 16-04-2007 | Size: 6515 KB
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	RealTimeQuery | License: Shareware |
	Spanto Soft SL has released RealTimeQuery v. 3.2, a simple Windows application that lets you add sophisticated real-time operator support to your web site. Unlike competitive programs that require changes to your web server and often include monthly payments, RealTimeQuery runs directly on your computer, with no complicated system requirements, and no hidden fees. When prospects visit a web site with RealTimeQuery installed, they'll see immediately if an operator is available for a real-time chat. A single click alerts your operator that there is a visitor with an inquiry. Visitor and operator can exchange text messages quickly and easily. Publisher: Spanto Soft S.L.| Date: 01-10-2007 | Size: 4818 KB
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	SupportSmith | License: Shareware |
	SupportSmith is an integrated platform that provides Remote Assistance and Remote Access to another desktop, establishing secure SSH/2 AES 256-bit encrypted connections between computers, through NATs, firewalls and proxies. SupportSmith offers a suite of support tools to allow for the best interaction with the client and internal users, such as chat, file transfer and remote control. SupportSmith also complements the functionality of the most popular remote control and access solutions, such as MS Remote Desktop and VNC (RealVNC, UltraVNC, TightVNC), allowing them to quickly and safely establish a connection between computers. Publisher: Cybele Software Inc.| Date: 19-10-2007 | Size: 5859 KB
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	AnswerTool | License: Shareware |
	Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.. Publisher: DTLink Software| Date: 08-07-2002 | Size: 829 KB
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	Flash Pionner Live Support Chat | License: Shareware |
	FlashPioneer Video Chat is a non-client,audio& video live communication solution.It widely used in E-Commerce for online customer service. online with features in text, sound&video communication, real-time doodle and animation smiley besides advanced functions of database integration, multi-language and multi-platform support. It is a white brand system which can be customized at your requirements, in interface of chat client, even the functions.With help of the detail documents, the installation is easy and fast. The 5-user version is available for free. * Set up in Minutes Base on Flash Media Server, step by step animation installation help, building your online community in a few steps. Publisher: Sourcetec Software| Date: 24-01-2008 | Size: 6751 KB
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	Start Live Chat | License: Freeware |
	Start Live Chat is application for visitors tracking and live chat, help and support. With user-friendly tabbed interface and context help, the live chat is easy to use. The live help software includes a list of website visitors, thus operator can track a visitor and view his details: browser, IP address, country and etc. With proactive chat live chat operator can invite a visitor to chat. The live help has ability to create departments for chat operators, than visitors can requests chat with desired department. It is a web-based chat, thus you can access to operator console anywhere.. Publisher: Start Live Chat| Date: 14-01-2007 | Size: 417 KB
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	CoffeeCup Live Chat | License: Shareware |
	This program allows visitors the opportunity to chat with you in real time by just clicking on a chat link from your site. Live Chat is a great way to have support on your Website or to talk to people that are visiting your Website live. It has a Built-in Wizard so you don't need to know Flash or even HTML to have Live chat on your Website. Just upload and add the link to your site. When you have the program open your visitors will chime in when they want to chat. If you close the program they will receive a message that you are currently not available. (very cool) 98% of Web users polled prefer Live Chat over e-mail when they want to contact someone on a Website. Publisher: CoffeeCup Software| Date: 28-09-2005 | Size: 5740 KB
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	Daffodil CRM | License: Freeware |
	Daffodil CRM is an open source customer relationship management software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise. Daffodil CRM possesses a set of useful features like search option, import facility, task pop up, integrated email campaigns, customizable views, powerful filtering and automatic mail attachment facility which would help businesses manage leads. With this CRM solution, one can automate everyday tasks, catch mission-critical & time-sensitive issues.. Publisher: Daffodil Software Ltd.| Date: 18-03-2005 | Size: 4497 KB
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