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Software Listing: Incident
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School Response - School Safety Software
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License:
Shareware |

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Health and safety software for schools to keep your students and teachers safe. School Response is a software program designed by experienced education professionals to help you to manage your emergency response and school documentation needs. Manage your emergency phone numbers, incident reports and school emergency plans in one convenient location. Emergency Contacts
School Response allows you to store up to 20 emergency contact numbers that you may need to retrieve in emergency or non-emergency situation. Contact names and numbers are easily customized and updated.
School Information -When an emergency situation occurs, we can often overlook the most simplest of details.
Publisher: Camp Standard Health and Safety Services|
Date:
23-07-2006 | Size: 887 KB |
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Camp Response - Summer Camp Software
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License:
Shareware |

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Camp Response is a software program designed by camp professionals to help you to manage your emergency response and camp documentation needs. Manage your emergency phone numbers, incident reports and camp emergency plans in one convenient location. Print full color reports for analysis. Emergency Contacts -Camp Response allows you to store up to 20 emergency contact numbers that you may need to retrieve in emergency or non-emergency situation. Contact names and numbers are easily customized and updated. Camp Information- When an emergency situation occurs, we can often overlook the most simplest of details.
Publisher: Camp Standard Health and Safety Services|
Date:
23-07-2006 | Size: 895 KB |
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BC Program Support Log
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License:
Shareware |

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The BC Program Support Log is an ASP Web Application used to support the project
management or program management process. All projects have planned and unplanned
events. Unplanned events consume a tremendous amount of resources and are often the
source of project failure. The Program Support Log is for tracking and controlling
unplanned events. The Program Support log provides a structured approach for managing and monitoring risks, managing and resolving issues, managing and implementing changes.
BC Program Support Log is a web enabled incident, issue, risk, discussion, change management and Quality Control System for SMEs and fortune 1000 companies.
Publisher: Bill Catchem Software|
Date:
12-05-2007 | Size: 4015 KB |
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Polar Help Desk
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License:
Shareware |

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Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing and pricing models
Your benefit
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems
- Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Aligns incident management with your business requirements
- Communication with your customers becomes measurable
- Solve the spam problem by transferring your communication from email to help desk
- Fulfill customer service requests through Service Level Agreement processes
- Achieve consistent service levels
- Improve customer satisfaction - the customer is being informed about each change of the incident status
- Balance required service levels against the service cost
- Increase support staff awareness of both customer expectations and IT service management objectives.
Publisher: Polar|
Date:
20-09-2006 | Size: 9444 KB |
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OSHALOG 300
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License:
Demo |

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OSHALOG 300 is the industry leader in OSHA case management software. It alows businesses to track, manage and maintain OSHA Form 300, Form 301, Sharps, and other cases for complete OSHA compliance..
Publisher: Safety Software, Inc.|
Date:
01-01-2003 | Size: 13968 KB |
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Polar Help Desk Free
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License:
Freeware |

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Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source code available for purchase
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing models
Key benefits:
- Fully functional web based help desk, commercially free for 1 named user
- Reports and clear user-friendly interface
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Increase support staff awareness of both customer expectations and IT service management objectives
- Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable.
Publisher: Polar|
Date:
19-02-2007 | Size: 9722 KB |
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FactotumNOW IT Management Repository
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License:
Shareware |

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The program helps IT departments with change, incident, purchase, and dependency management. FactotumNOW integrates into existing availability monitoring (HP SIM and GFI NSM) and monitors availability itself. It generates disk growth prognostics, allows for close customer interaction through e-mail and a web frontend, includes a knowledge base solution (that assists during incident management), and asset management functionality (based on data collection of Active Directory, WSUS, HP SIM, GFI NSS). It allows you to consolidate data from monitoring tools into a single repository database and enforces workflows (such as manager approval for change requests).
Publisher: Neu Telekommunikationstechnik|
Date:
02-09-2006 | Size: 185013 KB |
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Web Help Desk
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License:
Shareware |

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The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs.
Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution!
Say "good bye" to your current, inefficient help desk solution and streamline your IT service desk with the Web Help Desk; the best of breed, cost effective, extremely easy to configure, browser based Help Desk Software.
CORE FEATURES INCLUDE:
100% Web-based IT Service Management (ITSM) Solution -
Incident & Problem Management (Issue Tracking) -
Asset & Configuration Management (CMDB) -
Two-Way E-Mail Correspondence -
Knowledge Base Management -
LDAP / Active Directory Synchronization -
Reporting Included -
Customer Satisfaction Survey Management -
Vendor Neutral: Windows, Mac OS X, Linux, or Unix
As a "help desk" continues to evolve into a full "service desk" entity, the Web Help Desk solution intuitively tracks and automatically routes *any* form of requests; from technical support requests to change management requests to non-technical support requests.
Publisher: MacsDesign Studio LLC|
Date:
04-06-2008 | Size: 77824 KB |
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iTrack Workgroup
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License:
Shareware |

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iTrack supports automatic e-mail of incident and fix changes via LAN or Internet mail. It is a fully multi-user system with definable levels of security and access privileges, supporting any network supported by Windows 95 or Windows NT. Because the database is stored in Microsoft Access format, you can use any of the features available in Access to manipulate your data. Any query can be exported to Excel XLS, HTML, or a formatted text file..
Publisher: Softopia Development, Inc.|
Date:
23-09-2000 | Size: 13680 KB |
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dtSearch Desktop with Spider
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License:
Comercial |

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"Blindingly fast" (Computer Forensics: Incident Response Essentials) searching of gigabytes of word processor, database, spreadsheet, ZIP, XML, PDF, HTML, emails & more. *Over two dozen indexed, unindexed, fielded & full-text search options. *Highlights hits in retrieved files; for HTML & PDF, also displays embedded links & images. *Built-in Web Spider. See www.dtsearch.com for more products & hundreds of reviews & develper case studies..
Publisher: dtSearch Corp.|
Date:
13-05-2003 | Size: 0 KB |
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The Keys Program
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License:
Shareware |

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The Keys Program is an easy to use database for businesses to keep track of keys for buildings, offices or vehicles that are issued to employees or other individuals. The program will keep a complete and permanent record of exactly who had what keys and when they had them. It is intended to help prevent the accidental loss of keys by keeping key holders accountable, and to keep a record of who had access to locked spaces and vehicles for security purposes in the event of a theft or other incident. Extensive on line documentation and context sensitive help is included..
Publisher: CyberNiche Software|
Date:
04-09-2000 | Size: 5703 KB |
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BioChem 1stRespondER Desktop
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License:
Demo |

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BioChem 1stRespondER (tm) is designed to help healthcare professionals deal with chemical and biological warfare attacks. 20 new agents added in version 2.0.
First aid and hospital ER care information on 55 germ and chemical agents (some are not available in the trial version)
First drug and dosage recommendations, both for paramedics at the attack site and for emergency department personnel at the hosptial
Recommendations on useful lab tests to run
Cautions to protect rescuers and caregivers as they do their jobs
Recommendations on disaster planning and how to react to a nuclear plant attack or "dirty bomb" explosion.
Publisher: Arkansoft|
Date:
25-03-2005 | Size: 1001 KB |
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MDB Password Recovery
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License:
Shareware |

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Have you ever forgotten a password for your MS Access database? Whether you have or haven't, you'll appreciate this solution to all lost password problems from restoring passwords to performing security audits and other administrative tasks.
A password is something you need to protect your databases from unauthorized access. MDB Password Recovery is something you need to protect yourself from losing vitally important information thanks to passwords being an easy thing to forget. All passwords are recoverable no matter how long or complex, and so are multilingual passwords and even ones that were spelled incorrectly.
Publisher: Intelore|
Date:
22-12-2006 | Size: 829 KB |
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CopWrite
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License:
Shareware |

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Do you think `paperless' reporting is a pipe-dream? Think again! CopWrite is a quick, powerful, and easy way of creating and maintaining unlimited reports on any personal or laptop computer.
CopWrite lets you quickly and easily put together a very readable, comprehensive police report. Each report has a `Cover Sheet' that allows you to quickly cover the basics, and a `Narrative Sheet' that lets you go into as much detail as you need.
At any time, you can list all cases, or assemble a sub-list of certain cases based on search words/phrases/names, or find any one particular incident instantly.
Publisher: RAD Software|
Date:
01-03-2004 | Size: 1122 KB |
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BioChem 1stRespondER PalmOS
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License:
Shareware |

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BioChem 1stRespondER (tm) is designed to help healthcare professionals deal with chemical and biological warfare attacks.
First aid and hospital ER care information on 55 germ and chemical agents (some are not available in the trial version)
First drug and dosage recommendations, both for paramedics at the attack site and for emergency department personnel at the hosptial
Recommendations on useful lab tests to run
Cautions to protect rescuers and caregivers as they do their jobs
Recommendations on disaster planning and how to react to a nuclear plant attack or "dirty bomb" explosion.
Publisher: Arkansoft|
Date:
25-03-2005 | Size: 234 KB |
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BioChem 1stRespondER Mac Desktop
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License:
Demo |

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BioChem 1stRespondER (tm) is designed to help healthcare professionals deal with chemical and biological warfare attacks. 20 new agents added in version 2.0.
First aid and hospital ER care information on 55 germ and chemical agents (some are not available in the trial version)
First drug and dosage recommendations, both for paramedics at the attack site and for emergency department personnel at the hosptial
Recommendations on useful lab tests to run
Cautions to protect rescuers and caregivers as they do their jobs
Recommendations on disaster planning and how to react to a nuclear plant attack or "dirty bomb" explosion.
Publisher: Arkansoft|
Date:
25-03-2005 | Size: 763 KB |
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The Return To Citadel: Tri Pack
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License:
Shareware |

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After an incident on 33 Mars SC in 2810 when a rookie pilot selected
the wrong gear when docking with the main central and reduced half the
planet to molten lava, the Commander decided that a special training
facility was needed to provide an elite corps of pilots for the
advanced military skimmers used in colonization and reconnaissance
work. The Citadel Academy for Advanced Pilots (The Citadel) was
founded in 2813 to meet this requirement. With an intake of over a
hundred would be pilots a year, only a few meet the exacting
requirement of skills. In order to graduate from the Citadel cadets
must complete 180 missions, grouped in three levels of experience.
Publisher: Byxon Games|
Date:
10-04-2005 | Size: 2645 KB |
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BioChem 1stRespondER PocketPC
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License:
Shareware |

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BioChem 1stRespondER (tm) is designed to help healthcare professionals deal with chemical and biological warfare attacks. 20 new agents added in version 2.0.
First aid and hospital ER care information on 55 germ and chemical agents (some are not available in the trial version)
First drug and dosage recommendations, both for paramedics at the attack site and for emergency department personnel at the hosptial
Recommendations on useful lab tests to run
Cautions to protect rescuers and caregivers as they do their jobs
Recommendations on disaster planning and how to react to a nuclear plant attack or "dirty bomb" explosion.
Publisher: Arkansoft|
Date:
25-03-2005 | Size: 746 KB |
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ActiveXperts Helpdesk System
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License:
Shareware |

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ActiveXperts HelpDesk System is an intuitive, full featured web enabled helpdesk system. It is designed for help desks, call centers, customer support centers and IT departments. It improves helpdesk processes, to provide a complete support solution. It improves response times to customers and improves accuracy of the responses. It increases customer satisfaction and reduces overall customer downtime. The product integrates with SMTP- and POP3 e-mail. E-mails are automatically associated with existing tickets - if possible. New e-mails can be converted to new tickets, automatically or by hand.
Publisher: ActiveXperts Software|
Date:
01-05-2008 | Size: 4391 KB |
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MindMaster
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License:
Shareware |

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MindMaster is a powerful visual tool for planning, collaboration and business process management. MindMaster helps business professionals and teams plan, organize and manage information-based activities. Decisions are made much faster, meeting times are decreased and project planning is greatly improved. With its graphical, easy-to-use map interface, MindMaster actually improves the way people work. MindMaster seamlessly integrates with XML based technology to instantly create presentations, documents, websites and much more.
MindMaster is used to make maps for such activities as planning, presentations, meeting notes, training, web portal design, project management, facilitation of brainstorming sessions, emergency incident management, knowledge transfer, study guides, organization charts, and resumes.
Publisher: GigaStorm.com|
Date:
21-04-2005 | Size: 1086 KB |
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VersaSRS HelpDesk
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License:
Freeware |

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versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more.
Publisher: VersaDev|
Date:
26-07-2006 | Size: 7483 KB |
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ezDiscipline
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License:
Shareware |

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ezDiscipline is a Windows XP/2000 software application that provides a unique user configurable package to record disciplinary incidents and student details. Ideal for schools and universities of all sizes, ezDiscipline helps improve discipline by ensuring that students are held accountable for their actions. The main incident screen is used to record as much detailed information as you wish, including the student and the staff member involved as well as notes about the event and if parents or police were contacted.
The ezDiscipline software is easy to use, multi-user and can be password protected.
Publisher: A. Powell|
Date:
02-06-2006 | Size: 3522 KB |
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VersaSRS Help Desk
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License:
Demo |

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versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more.
Publisher: VersaDev|
Date:
28-11-2005 | Size: 24297 KB |
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e911Help
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License:
Shareware |

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At last! A 911 radio dispatching program with the features of a mainframe program that would cost many thousands of dollars, yet e911Help does it all on any personal computer for a fraction of what you would expect to pay!
Favorably reviewed in Law Enforcement Technology magazine, Law & Order magazine, and other national publications, e911Help is the most effective solution available for police call-taking and dispatching on a personal computer.
911Help has recently been significantly enhanced with several very powerful new features that put e911Help in a class unmatched in the PC software arena.
Publisher: RAD Software|
Date:
01-03-2004 | Size: 1441 KB |
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Security Monitor Pro
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License:
Shareware |

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Professional Video Surveillance Software With Support For Multiple IP Cameras.
Security Monitor Pro is the perfect solution for complex security problems. It can monitor and record from up to 8 IP cameras and any number of USB or FireWire webcams simultaneously, create continuous video recordings, and preview multiple cameras in a single window. Each camera has its own individual monitoring and recording settings. When motion is detected, it can send email, record audio and video, and/or sound an audible alarm. In addition, the software maintains a detailed event log.
Each camera has its own scheduled on/off times.
Publisher: DeskShare|
Date:
3-81-2008 | Size: 3837 KB |
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Netretina EVO
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License:
Shareware |

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Instantly take remote control of computers over the Internet with Netretina Software, even through firewalls, where you can choose between on-demand and permanent remote connection modes. No installation or configuration is required, just use it fast and secure.
Features :
These are some of the features which are integrated in this software solution:
Permanent or on-demand remote computer control without any prior installation or configuration
Chat with instant messenger system within your enterprise
File transfer (upload & download)
Remote computers inventory (export feature also integrated)
Netretina operator control module can be run from anywhere over the Internet or LAN
Option to integrate a help button into your own web site.
Publisher: Netretina EVO|
Date:
01-09-2008 | Size: 8602 KB |
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Fast Track - Request Management
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License:
Shareware |

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Features
Use this tool to manage and track project requests including; change requests, problem reports, software bugs or incidents. You can also define your own request types and each of these can have its own request work flow. Fast Track - Request Management includes PRINCE 2 Support and integrates with MS Visual SourceSafe.
Requests have the following attributes:
Project
Request Type
Component
Severity
Platform
Release
Status
Requests are progressed by using the Progress command. This command will automatically identify the next state, determine if the request has to be auto assigned to a predefined person and also determine if a mandatory comment is required from the user (auto prompt).
Publisher: Configuration Management Services Limited|
Date:
30-06-2004 | Size: 14666 KB |
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Mipsis Occupational Safety & Health
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License:
Shareware |

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Implementing an integrated electronic system to track employee health and safety allows an organization to achieve an unprecedented level of control and visibility into the overall wellness of its workforce.
Our software is powerful and easy to use software which manages and analyses occupational health and safety.
This enables persons with the responsibility for recording and maintaining workplace health and safety records, the ability to better manage the task and ensure successful safety outcomes to minimize the risk of hazards.
Using Occupational Safety & Health Software (OSHA) you can standardize your risk management methodology across multiple sites and departments, allowing real time visualization of the risk landscape within your business.
Publisher: Mipsis Software|
Date:
23-02-2007 | Size: 80358 KB |
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IMS
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License:
Freeware |

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IMS is not just a new lightweight bug-tracking system. It can be used to track and manage any product-related requests.
The main advantages of the system are:
carefully designed set of basic functions that can be extended and adapted to the requirements of any process;
security features with extensive use of data encryption and control of function and data access by product and role;
extensible and adaptable report generation system;
flexible system of indicators to track and manage requirements;
professional-looking Web-based user interface supporting access for multiple users and allowing flexible customization for each user;
adjustable e-mail notification system with filtering capabilities;
comprehensive administrative functions.
Publisher: Sib3|
Date:
24-11-2003 | Size: 477 KB |
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AlertMobile Pro
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License:
Shareware |

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AlertMobile is a special software for computer security incidents response. It monitors all attempts of unauthorized computer activity, sends SMS alerts to mobile device, receives and handles response commands.
Features:
- Recording of user logon name, date, time and computer name
- Monitoring of active tasks list
- Handling of critical programs list
- Sending of SMS alerts to the security administrator's mobile phone
- Receiving of control commands from the security administrator's mobile phone
- Protection from unauthorized external access
- Protection from unauthorized physical access
With control commands you can remotely administer your computer via mobile phone.
Publisher: Raytown Corporation LLC|
Date:
04-04-2006 | Size: 592 KB |
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Universal
Explorer
Powerful windows
explorer file
manager and
viewer.
Disk
Size Manager
Analyses
hard disk space and collects statistics.

Web
Data Mining
Extract
information from web. Download tools, data grabber.

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