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Software Listing: Customer Services

 

 EasyCustomer | License: Shareware |

 
  Easy Customers - program is a customer database. The program enables you to store, edit and search for information about your customers, keep records of your contacts with them, schedule your contacts, send personalized Email messages etc. EasyCustomers makes your services much more efficient. The program allows you to differentiate customers on the basis of criteria that are already available (profession, supervisor, info as to where a customer came from) and customer "statuses" introduced by the user. The program supports the personalized Email posting, export and import of information from Excel and operations with customer groups.

Publisher:
EasyPrograms| Date: 17-04-2004 | Size: 1106 KB
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 4Sales CRM | License: Demo |

 
  4Sales CRM is developed for small and mid-size business and have thousands of users in retail, communications, IT, business services, automotive, finances, traveling and other industries. 4Sales CRM is the affordable, team-based customer management solution that will help you gain control of your customer relationships, and boost overall revenue by delivering a complete business solution with sales automation. It is easy to install and easy to use, so it starts working for you right away. Out-of-the-box, 4Sales CRM helps you increase productivity with minimal investment..

Publisher:
Terrasoft CRM Software| Date: 14-02-2004 | Size: 10137 KB
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 @SMS personal Outlook pro | License: Demo |

 
  Extended SMS Add-in for Microsoft ® Outlook in 2000 / XP with additional functions for the professional use. Ideal as a communication interface of smaller enterprises with external representatives or for doctors, lawyers, customer services that have appointments to remind / coordinate and information to be sent directly and fast. Ideal also for organizations which need a good possibility to dispatch alarming and send group messages..

Publisher:
Alphaobjects| Date: 01-03-2003 | Size: 4329 KB
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 Basic Invoicing | License: Shareware |

 
  -Secure database that can only be opened using LTC Basic Invoicing software. -Optional login to protect software access. -Easy to read summary of customer services and invoices. -Account balance summary information. -Easy to use reporting. -Only one file to backup. -Optimized for Freelance, Home, and Small Office use with up to 3000 customers. -Data integrity checks, and built in database repair feature. -Designed for Windows® 2000 and XP.

Publisher:
Lowes Technologies Consulting| Date: 7-07-2006 | Size: 9728 KB
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 Shareware Assistant | License: Shareware |

 
  Shareware Assistant (SWA) is a program designed to help shareware authors process orders, manage their business, track customer information and offer/ship physical product (through our SwiftCD interface). It can automatically retrieve order mails from registration services, such as RegNow, SWReg, and ShareIt. Order confirmation e-mails are parsed and the data is stored in a local database. Authors can also define custom email templates and write individual key generator DLLs. SWA can send registration email to customers and also supports mailing list for easy customer communication. With SWA, you can automatically receive orders and send registration emails to customer.

Publisher:
OCloud Software| Date: 25-08-2004 | Size: 3650 KB
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 DataStore CRM | License: Shareware |

 
  DataStore CRM is the number 1 mid-tier Customer Relationship Managment (CRM) solution on the market. This scalable and powerful web based software integrates data from all facets of an organization including sales, marketing, services, knowledge base, customer care, and quality assurance. A solution that provides simple and easy access to different areas of an organisation with secure login area for individual members controlled by the CRM Administrator. Main Features * Fully Web Enabled Administration * Simple Customizable Product Groups * Customizable Menu Options * Selected rich text editing * Multi-Language Support (English, French, Spanish, German, Italian) * User Permission and Authorization Restrictions * User Email Notification (CDONTS, ASPEmail, JMail) * Upload Support (Pure ASP, ASPUpload, aspSmartUpload, Net2Database, SA FileUp) * MD5 Password Encryption * Customized Portal Views * Report Export to CSV or XLS.

Publisher:
DataStoreCRM.com| Date: 03-04-2006 | Size: 580 KB
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 HS Invoice Manager | License: Shareware |

 
  HS Invoice Manager is an invoicing application for small business. It allows a user to Issue and Print Professional Invoices, Credit Notes, Account Statements, Price Lists and Control Product Stock. KEY FEATURES: Customer Accounts - Create, modify and delete customer accounts - browse and find customers - View outstanding balance, credit and turnover - Print out or export accounts - Create and print invoices - Service type invoices - Product type invoices - Issue Credit Notes - Record payments receipts - View account activity (sales) - Issue Account Statements Invoices, Credits, Payments: - Enter Invoice Items from predefined services or products - Select VAT rates - Add carriage option - Print and Save invoices - Product Invoicing linked to product database with stock control - Invoices automatically increase respective customer account balance - Issue credit notes and record payments (customer account balance adjusted) View Transactions: - All documents (invoices, credits and payments are saved to database and can be looked up later at any time and printed out or exported Products Database: - maintain list of products with product code, description, price and quantity - Control product stock level (record adjustments in and out) - Product stock reduced as invoices are issued.

Publisher:
Hillstone Software| Date: 08-09-2008 | Size: 380 KB
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 Customer Backup | License: Shareware |

 
  When it comes to small and medium sized businesses, that are seeking a versatile, powerful and yet easy method to start and maintain a Customer Database nothing comes closer to Customer Backup! Customer Backup is a very simple yet powerful CRM Solution that will help small and medium sized business to start a computerized customer database system, maintain it, print reports quickly, schedule appointments, achieve security features and all this at a very reasonable price. Customer Backup is so simple to use that you do not have to cover any database knowledge whatsoever to manager it, since it is designed to hide the database structure from the user provide them with a ready solution to suit their needs.

Publisher:
Reohix| Date: 29-08-2006 | Size: 4117 KB
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 Skymol Communicator Live Help Software | License: Shareware |

 
  Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Chat and their simultaneous combinations communication forms through your web site. Skymol offers on-demand customer service software, help desk software for online sales and customer service. Our new solution establishes a powerful communications interface inside a web page, creating a live real-time multi-media connection between an agent and a web site visitor. It is easy to use with no software downloads or user setups, or without setting any hardware equipments (except webcams and headsets).

Publisher:
Skymol Corporation| Date: 24-04-2007 | Size: 1 KB
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 Omni Customer Support | License: Shareware |

 
  Omni Customer Support allows you to improve the quality of your customer support The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution It allows new staff to be immediately productive without a costly investment of learning all the known support issues It enables you to track the problem areas of your product so you can see what areas need improvement in the next release Why Omni Customer Support? Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues.

Publisher:
Omni Customer Support| Date: 27-11-2007 | Size: 2179 KB
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 Help Desk for IIS | License: Shareware |

 
  Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Help Desk for IIS gives you the ability to improve productivity of your IT service team. It keeps your company organized and efficient. - Web based. Work from anywhere, whether you are at your desk, on the road, or working from home. All features of Help Desk for IIS can be accessed though a web browser on virtually any operating system.

Publisher:
MIS Utilities| Date: 02-08-2006 | Size: 4208 KB
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 Cafe Manager Pro for Internet Cafes | License: Shareware |

 
  Cafe Manager Pro is Internet cafe software for cyber cafe management. Designed to assist in day to day of Internet cafe administration. Produce charges using unlimited, completely configurable billing schemes. With integrated Point Of Sales system sell snacks, drinks and charge printer, scanner and CD-RW services. Control client PCs with Screen Shield - our Internet Cafe client program. It comes with Windows System Policy Editor, which allows you to restrict access to vital parts of the system. Reports and Membership service programs are included with Cafe Manager Pro package. Our cyber cafe software supports 3 major payment methods widely used in Internet cafes: - Play as you Go: Customer pays after he finished using the PC.

Publisher:
Vibersoft.com| Date: 20-02-2006 | Size: 13671 KB
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 Netoscope | License: Shareware |

 
  In an age where even a temporary malfunction of a web site or a mail server means loss of business, productivity, or communication, it is important to make sure that your Internet services are running around the clock. The ability to be notified when such services fail is just as important to avoid bad surprises. Well, you don't need to stay glued to your monitor, or get a call from an angry boss or customer. You just need Netoscope. Netoscope is a simple and effective tool to monitor Internet services such as web, ftp, or mail servers. When a monitored service fails, Netoscope can notify you about it or even correct the problem if possible.

Publisher:
Basta Computing, Inc.| Date: 05-10-2004 | Size: 478 KB
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 MiraMail | License: Shareware |

 
  Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood means possible, email.

Publisher:
Nevrona Designs| Date: 06-11-2001 | Size: 2000 KB
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 Car Sales Organizer Deluxe | License: Shareware |

 
  Car Sales Organizer Deluxe is a Windows software for car dealers, car salespeople. Software helps car dealers to organize, catalog, and manage all car and customer related information. You can quickly access to your auto customer details, easily keep contact notes, track and manage car sales opportunity, create car sales summaries and client reports, intuitive and simple to manage your old and new car sales. Includes databases: Car Customer, Car Notes, Car Web Resources. Allows to create customized car customer management solutions..

Publisher:
PrimaSoft PC| Date: 01-05-2005 | Size: 7500 KB
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 Green Desktiny | License: Shareware |

 
  We provide a customer support helpdesk software which is simple and easy to use, with reasonable price. Customers satisfaction is a major concern for our business. We try to do our best to make the customers loyal by giving support for them. A mere email client act as a customer support management is not enough, we need a better tool to make our job easier. Sure, it is must be better in use, better in functionality and better in price too. We proudly present a Green Desktiny for you. Green Desktiny comes with simple and easy on ticket management, user friendly knowledgebase, unlimited staffs, unlimited departments, multi language support, custom field support and many others.

Publisher:
Greendesktiny.com| Date: 17-03-2006 | Size: 1883 KB
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 AnswerTool | License: Shareware |

 
  Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs..

Publisher:
DTLink Software| Date: 08-07-2002 | Size: 829 KB
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 WizAdvisor E-Marketing Start | License: Shareware |

 
  The WizAdvisor is an innovative and efficient virtual advisor tool that helps enterprises with a broad product or service range to promote their offers to clients and customers. Thousands of customers have used the intelligent WizAdvisor software to find and buy products. Like a good sales advisor, the WizAdvisor creates a dialogue with your customers, asking questions about usage and needs, to present then the best suited products or services. Due to life calculation and dynamic questions, the WizAdvisor always comes up with a result - no frustrating "Sorry, no product found. Try again.

Publisher:
Internet Invest GmbH| Date: 21-12-2006 | Size: 14182 KB
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 Sales Orders Organizer Pro | License: Shareware |

 
  Sales Orders management system for Windows. A simple sale orders processing system for small businesses. Our sales orders management solution will help you with following activities in your business: Easily manage and track your customer data. Organize your product inventories. Process sales orders, track quotes and shipments. Produce invoices, mailing labels, shipping lists, summary reports. Process and track payments. Key software features: Process products and services. Create open sale order and add products during the ordering period. Add quickly ordered products from the product database.

Publisher:
PrimaSoft PC| Date: 08-04-2008 | Size: 8676 KB
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 HiHi Order System | License: Shareware |

 
  Competition in the market is growing every day and it's never been more important for small business owners to have an edge over the rest of the field. Give your business a quality service with HiHiSoft, a Cafe & Hotel Order System. With the click of a mouse, your customers will be able to order food or make reservations at your establishment. With this easy-to-use software you will be able to publish your menu online and receive orders over the Internet, allowing your staff to respond immediately. HiHi Order System will help you to manage your cafe or restaurant more efficiently, attract new customers, and will allow you to provide reliable service to your customers more quickly.

Publisher:
HihiSoft| Date: 19-01-2007 | Size: 8043 KB
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 Daffodil CRM | License: Freeware |

 
  Daffodil CRM is an open source customer relationship management software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise. Daffodil CRM possesses a set of useful features like search option, import facility, task pop up, integrated email campaigns, customizable views, powerful filtering and automatic mail attachment facility which would help businesses manage leads. With this CRM solution, one can automate everyday tasks, catch mission-critical & time-sensitive issues..

Publisher:
Daffodil Software Ltd.| Date: 18-03-2005 | Size: 4497 KB
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 MemDB Cheque Printing System | License: Shareware |

 
  This program helps you to manage your customer information, prints cheque and envelope to your customers, broadcasts email to your customers. If you need to print a lot of cheques and envelopes, or need to send a lot of emails to your customers, you must try this software. This software stores your client information to a database. You can insert, delete, update and search the customer records efficiently..

Publisher:
MemDB Technology Company| Date: 1-90-2002 | Size: 1435 KB
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 Service+ | License: Shareware |

 
  Start, Stop and Restart multiple service at the same time Edit all service properties (Startup, Account, Dependencies, Name, Path, etc.) Simultaneously edit multiple service properties (Startup, Account) Remove services Terminate un-responding services (No need to reboot !) Monitor services status in real time Monitor services installation and removal in real time See all the services properties at the service list level Sort services by properties (Name, Status, Startup, Type, etc.) Manage services on a remote computer Attach debugger to the service process in a single click.

Publisher:
Active+ Software| Date: 02-07-2004 | Size: 2269 KB
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 OdysseySuite SBE | License: Shareware |

 
  Complete accounting system for small business/accounting practices including GL, assets, receivables, payables, inventory, purchase order, sales, time billing & web shop - multi currency & multi company options available. Advanced features/options include customer relations management (CRM) tools, contact diary, recurring invoicing, on-line document repository and the PayMate payments gateway. Requires MSDE (free and included) or SQL Server. Flexible design allows stand-alone orGL-linked use of receivables, payables, assets and inventory. Support for multiple Chart of Accounts templates for use in managing different types of companies.

Publisher:
Megasol Technologies KB| Date: 14-04-2004 | Size: 98000 KB
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 Easy-CSS | License: Shareware |

 
  For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the program are the follows (Step 1) Define your Technicians, Customers and Contracts. Define as a technician any person in your company that is capable of dealing with customers problems.

Publisher:
kosmos BOS| Date: 16-03-2006 | Size: 9477 KB
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 Simple Business Invoicing & Inventory | License: Shareware |

 
  A complete sales management system that includes: invoicing, inventory management, automated billing, mailing list management, customer management and sales tracking. Invoices and bills can be printed on plain paper or emailed directly to customers. Program features an intuitive interface with pick lists and menus that minimize typing and maxamize productivity. Includes extensive reporting for sales, tax, inventory and customer analysis..

Publisher:
OWL Software| Date: 03-02-2003 | Size: 846 KB
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 WizAdvisor E-Marketing Pro | License: Shareware |

 
  The WizAdvisor is an innovative and efficient virtual advisor tool that helps enterprises with a broad product or service range to promote their offers to clients and customers. Thousands of customers have used the intelligent WizAdvisor software to find and buy products. Like a good sales advisor, the WizAdvisor creates a dialogue with your customers, asking questions about usage and needs, to present then the best suited products or services. Due to life calculation and dynamic questions, the WizAdvisor always comes up with a result - no frustrating "Sorry, no product found. Try again.

Publisher:
Internet Invest GmbH| Date: 21-12-2006 | Size: 14381 KB
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 Customer Invoice Template | License: Shareware |

 
  The Customer Invoicing Template is an Excel invoice template with the ability to store invoices, products and customers and perform advanced invoice sales reporting. The database structure of the invoice system allows the insertion, update and quick access to saved products, customers, and historical customer invoices. Product and customer lists can be imported from and exported back to text lists enabling integration with existing inventory and customer reporting management systems. Key features of the Customer Invoicing Template include: Control panel to establish predefined content for the invoice template and facilitate efficient customer invoice management; Add, update, access and remove products, customers and orders quickly and easily; Capacity to save 65000 products, 65000 customers, and 1.

Publisher:
Excel Business Tools| Date: 10-01-2005 | Size: 292 KB
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 WizAdvisor Professional Advisor | License: Demo |

 
  The WizAdvisor is an innovative and efficient virtual advisor tool that helps enterprises with a broad product or service range to promote their offers to clients and customers. Thousands of customers have used the intelligent WizAdvisor software to find and buy products. Like a good sales advisor, the WizAdvisor creates a dynamic dialogue you're your customers, asking questions about usage and needs, to present then the best suited products or services. The WizAdvisor offers three advisory-modules: Selection by customer needs (application based on value-benefit analysis), product configuration (application based on individual requirements for product features) and product presentation (product show and comparison).

Publisher:
Internet Invest GmbH| Date: 20-11-2006 | Size: 42365 KB
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 VueChat Express | License: Shareware |

 
  VueChat Express is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser. Customers and website visitors can reach representatives through Instant Messages, Live Video/Audio or text chat, E-Mail and by placing telephone calls over the Internet. If you run a corporate website or if you have a personal webpage, you are welcome to use VueChat Express Setup and deploy an very powerful online Customer Service solution very easily in just a few minutes and communicate with your customers and website visitors online.

Publisher:
VueCam| Date: 01-05-2005 | Size: 3402 KB
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