Software Listing: Customer Satisfaction Surveys

	Opinio | License: Shareware |
	Opinio is a free and comprehensive system to create, publish, analyze and maintain surveys. Ease of use and simple installation makes it suitable to any organisation. With Java/JSP/Servlets at its base, it is a platform independent (Windows, Linux, etc), robust and scalable survey system. This software is designed with an open database platform and supports all major databases (Oracle, Mysql, SQL Server, etc). Major features include: 1) Flexible survey design. 2) Advanced reporting. 3) Plugin architecture. 4) Multilanguage support. 5) High scalability. 6) Simple installation. 7) Web based administration. Publisher: ObjectPlanet Inc.| Date: 2-12-2005 | Size: 9866 KB
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	AnswerTool | License: Shareware |
	Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.. Publisher: DTLink Software| Date: 08-07-2002 | Size: 829 KB
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	Surfstats eSurvey 2005 | License: Shareware |
	SurfStats eSurvey for Windows 98/ME/NT4/2000/XP/2003 simplifies creating sophisticated html-based survey questionnaires in any language. The survey questionnaire can then be deployed on a web site on a intranet or internet web server. It can also be emailed. eSurvey can handle web, email and telephonic surveys. The emailed responses can be automatically collected and parsed. The data results can be exported and reports can be generated in real-time.. Publisher: SurfStats Software cc.| Date: 26-09-2005 | Size: 10771 KB
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	Email Questionnaire | License: Shareware |
	Email Questionnaire is a new type of questionnaire system that revolutionizes the way on-line questionnaires are conducted. Unlike other on-line questionnaire systems that need a web server to construct, distribute and manage results, Email Questionnaire is totally email based. It works with your existing email system making on-line questionnaire surveys available to anyone with an Internet connection. Email Questionnaire makes customer relationship management easy. You can send new products information to customers and collect their interests. Other applications include employee surveys ,course feedback,marketing surveys, etc. Publisher: Compressweb| Date: 25-05-2006 | Size: 3170 KB
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	Brezosoft KMailer | License: Shareware |
	KMailer is the most proven customer email relationship management software for successful opt-in personalized email marketing campaigns, subscriber lists building and online surveys. It makes building your business easy with tools that cover every aspect of email marketing. Build your own opt-in contact lists, design and distribute online surveys, create and send email campaigns in just minutes, and get real-time reports that help you measure ROI and refine your email marketing strategy. It's never been easier to generate revenue and build relationships.. Publisher: Brezosoft Inc| Date: 11-06-2004 | Size: 5316 KB
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	Electronic Survey Program | License: Shareware |
	ESP is an easy-to-use survey creation, administration, and compilation program. You can create surveys with open-ended responses, multiple choices, multiple responses, branching questions (change depending on users answers), and much more. Surveys can be taken on a network (LAN), internet, or printed. Results are instantly calculated and can be exported to a spreadsheet with a click of a button.. Publisher: Gepeto Software| Date: 28-09-2002 | Size: 2500 KB
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	Green Desktiny | License: Shareware |
	We provide a customer support helpdesk software which is simple and easy to use, with reasonable price. Customers satisfaction is a major concern for our business. We try to do our best to make the customers loyal by giving support for them. A mere email client act as a customer support management is not enough, we need a better tool to make our job easier. Sure, it is must be better in use, better in functionality and better in price too. We proudly present a Green Desktiny for you. Green Desktiny comes with simple and easy on ticket management, user friendly knowledgebase, unlimited staffs, unlimited departments, multi language support, custom field support and many others. Publisher: Greendesktiny.com| Date: 17-03-2006 | Size: 1883 KB
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	ViewletACE | License: Shareware |
	ViewletACE is the first desktop software that allows you to create stunning graphical surveys, quizzes and assessments then publish them in one-click to the Internet. All surveys and quizzes are published in Flash format. They can contain sound, images, other Flash movies, etc. Each "Viewlet" reports in real time to a server where you can get all your data and statistics (www.viewletcentral.com). Free trial version with full features. Why use Survey Monkey to create boring HTML surveys when you can create media-rich output to keep your viewers engaged so they actually want to fill it out. Publisher: Qarbon| Date: 07-02-2007 | Size: 48915 KB
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	ViewletQuiz | License: Shareware |
	ViewletQuiz is the first desktop software that allows you to create stunning graphical surveys, quizzes and assessments then publish them in one-click to the Internet. All surveys and quizzes are published in Flash format. They can contain sound, images, other Flash movies, etc. Each "Viewlet" reports in real time to a server where you can get all your data and statistics (www.viewletcentral.com). Free trial version with full features. Why use Survey Monkey to create boring HTML surveys when you can create media-rich output to keep your viewers engaged so they actually want to fill it out. Publisher: Qarbon| Date: 13-05-2008 | Size: 46942 KB
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	SurveyGold | License: Shareware |
	SurveyGold is a complete software system for building and then administering surveys and analyzing their results. It is ideal for individuals, educational institutions and organizations that need to quickly create and conduct exams or surveys over the web, over the phone or with a printed questionnaire form. It provides point-and-click features that make collecting and reviewing results quick and easy. Full support for automated test scoring is included. An Explorer-style expandable view displays respondents and surveys that have been created. Four tabs access the main features: survey setup, administration, view and analyze results. Publisher: Golden Hills Software, Inc.| Date: 12-12-2006 | Size: 22784 KB
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	Live Support ASP Chat Script | License: Demo |
	Download Live Web Chat support script demo which provides an easy and fast connection between customer and support executives for chat, messaging and online meeting to solve the problem of client, to provide the knowledge about products. It is complete online customer help software which provides full support to site visitor or clients with live, secure and dedicated connection. This is very easy to install, no need of any special control components and other server utility. Demo offers the complete functionality and unique features of the chat software with the communication between administrator and customer and look, feel & interface of software. Publisher: Live Chat Online| Date: 09-12-2005 | Size: 1218 KB
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	AskWeb | License: Shareware |
	AskWeb is a powerful and interactive survey management system, enabling to organize, run and manage various types of surveys. AskWeb can process internet and email surveys. Vide spectrum of features lets user not only to build questioners and publish it to the respondents, but also to monitor survey process during all it's stages and analyze the results. System users can create all forms of questionnaires: from a complex surveys, multipage questioners, registration forms to simple polls of several questions. Eight question types are supported: Edit; Multi Edit; Combo Box; List; Multi list; Checkboxes; Images-Checkboxes; Images-Radio buttons. Publisher: Baltsoft| Date: 04-10-2004 | Size: 879 KB
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	VersaFCT Web Form Tool | License: Demo |
	Create Web Forms and Surveys in minutes! Easy Simple Installation. Simple & Easy to Use Interface. No HTML or Scripting Knowledge Required. Totally Web Based - letting you work via the Internet anywhere in the world. Not Browser Specific - your end users can complete Forms and Surveys using Internet Explorer, Firefox or Netscape. Ability to Create Unlimited Forms and Receive Unlimited Responses. Can easily be integrated with our versaSRS HelpDesk Software - enabling you to Survey Customers Relating to Your HelpDesk Services.. Publisher: VersaDev| Date: 03-02-2006 | Size: 2041 KB
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	Web Help Desk | License: Shareware |
	The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution! Say "good bye" to your current, inefficient help desk solution and streamline your IT service desk with the Web Help Desk; the best of breed, cost effective, extremely easy to configure, browser based Help Desk Software. CORE FEATURES INCLUDE: 100% Web-based IT Service Management (ITSM) Solution - Incident & Problem Management (Issue Tracking) - Asset & Configuration Management (CMDB) - Two-Way E-Mail Correspondence - Knowledge Base Management - LDAP / Active Directory Synchronization - Reporting Included - Customer Satisfaction Survey Management - Vendor Neutral: Windows, Mac OS X, Linux, or Unix As a "help desk" continues to evolve into a full "service desk" entity, the Web Help Desk solution intuitively tracks and automatically routes *any* form of requests; from technical support requests to change management requests to non-technical support requests. Publisher: MacsDesign Studio LLC| Date: 04-06-2008 | Size: 77824 KB
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	MapIT Designer | License: Demo |
	MapIT Designer software guides users through complex legislation, procedures or workflows. This software from Hindin Solutions enables organisations/individuals to provide straight forward self-help and diagnosis systems for their users using a simple drag and drop designer. You can construct complex decision logic guiding users from HTML page to HTML page based on simple visual techniques such as dragging an arrow from page to page in the designer. MapIT Designer enables organisations/individuals to build an online self-help system, fault analysis system, online surveys et al. The general usage is in, but not restricted to, Customer Care and Support sector. Publisher: Hindin Solutions| Date: 12-01-2008 | Size: 1677 KB
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	egrade | License: Shareware |
	egrade is a product for Windows PCs, which allows the configuration of online surveys, assessment systems and rating systems in any language. A graphical user interface allows you to define all types of questions, filter questions, groups of questions, answers and weightings to any detail. Based on automatically generated questionnaires (ASP or PHP) any kind of survey, assessment or rating can be done. There is no installation work required on a web server. Just copy some files and that's it... egrade's questionnaires will run on any web server that supports PHP or ASP. Surveys can be run personalized or anonymously. Publisher: SoUCon GmbH| Date: 01-08-2005 | Size: 14648 KB
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	Create A Quiz | License: Shareware |
	Create A Quiz is a "computer assisted learning" software program that allows teachers, educators, parents and businesses to easily generate their own on-screen interactive quizzes, exams, surveys and questionnaires.  Create A Quiz supports multiple choice and fill-in-the-blank style tests.  The quizzes and tests that you create can also be printed out for conventional paper and pencil tests.. Publisher: PC Shareware, Inc.| Date: 17-11-2002 | Size: 860 KB
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	Customer Backup | License: Shareware |
	When it comes to small and medium sized businesses, that are seeking a versatile, powerful and yet easy method to start and maintain a Customer Database nothing comes closer to Customer Backup! Customer Backup is a very simple yet powerful CRM Solution that will help small and medium sized business to start a computerized customer database system, maintain it, print reports quickly, schedule appointments, achieve security features and all this at a very reasonable price. Customer Backup is so simple to use that you do not have to cover any database knowledge whatsoever to manager it, since it is designed to hide the database structure from the user provide them with a ready solution to suit their needs. Publisher: Reohix| Date: 29-08-2006 | Size: 4117 KB
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	Omni Customer Support | License: Shareware |
	Omni Customer Support allows you to improve the quality of your customer support The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution It allows new staff to be immediately productive without a costly investment of learning all the known support issues It enables you to track the problem areas of your product so you can see what areas need improvement in the next release Why Omni Customer Support? Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues. Publisher: Omni Customer Support| Date: 27-11-2007 | Size: 2179 KB
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	e-Data Collection | License: Shareware |
	Full-featured Survey System enabling you to create surveys on the fly, complete with a reporting tool that generates attractive, customizable reports, and dynamic filters that allow you to narrow results on selected criteria to facilitate analysis. Create an entire survey, complete with a reporting system with filtering capabilities, in a matter of minutes. Features include: *Group multiple surveys into survey collections. *Assign roles to Administrative Users determining who can view reports, create surveys, or publish surveys. *Create test data to preview reports and purge test data with the click of a button. Publisher: e-Centric, Inc| Date: 29-12-2005 | Size: 4657 KB
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	SFM Customer Manager | License: Shareware |
	SFM Customer Manager™ is a unique management and business analytics system that provides small business managers with unparalleled visibility into company operations and customer relationships. The system has advanced analytic capabilities allowing long-term data analysis as well as advanced reporting capabilities for receiving real-time company and marketing updates. SFM Customer Manager™ consists of two main components: A CRM/ reporting tool that is installed on the employee’s computers and works within MS Outlook® for easy data entry, and a Management Dashboard that is installed on the manager’s computer enabling the manager to view real-time company updates, graphs, reports, statistics, pipeline analysis, cash flow analysis, forecasts and additional valuable information vital to optimal decision-making. Publisher: SFM Software Ltd.| Date: 16-11-2005 | Size: 42770 KB
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	Survey Power | License: Shareware |
	Create and analyze surveys, questionnaires, and opinion polls. Print blank surveys, record survey responses, perform complete frequency, demographic, cross-tabulation, and statistical analyses of the survey responses. Twelve question types are supported. Professional version includes web survey creation, email data entry, multi-color charting, and 12 data export file formats including Microsoft Excel. Multi-demographic analysis also supported.. Publisher: WISCO Computing| Date: 12-06-2003 | Size: 3584 KB
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	EasyCustomer | License: Shareware |
	Easy Customers - program is a customer database. The program enables you to store, edit and search for information about your customers, keep records of your contacts with them, schedule your contacts, send personalized Email messages etc. EasyCustomers makes your services much more efficient. The program allows you to differentiate customers on the basis of criteria that are already available (profession, supervisor, info as to where a customer came from) and customer "statuses" introduced by the user. The program supports the personalized Email posting, export and import of information from Excel and operations with customer groups. Publisher: EasyPrograms| Date: 17-04-2004 | Size: 1106 KB
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	Polar Help Desk | License: Shareware |
	Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing and pricing models Your benefit - Incorporate proven Incident Management process based on ITIL and best practices procedures - Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems - Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes - Decrease operational support costs by leveraging incident duplications and repetitive service procedures - Aligns incident management with your business requirements - Communication with your customers becomes measurable - Solve the spam problem by transferring your communication from email to help desk - Fulfill customer service requests through Service Level Agreement processes - Achieve consistent service levels - Improve customer satisfaction - the customer is being informed about each change of the incident status - Balance required service levels against the service cost - Increase support staff awareness of both customer expectations and IT service management objectives. Publisher: Polar| Date: 20-09-2006 | Size: 9444 KB
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	Polar Help Desk Free | License: Freeware |
	Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source code available for purchase - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing models Key benefits: - Fully functional web based help desk, commercially free for 1 named user - Reports and clear user-friendly interface - Incorporate proven Incident Management process based on ITIL and best practices procedures - Increase support staff awareness of both customer expectations and IT service management objectives - Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable. Publisher: Polar| Date: 19-02-2007 | Size: 9722 KB
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	MiraMail | License: Shareware |
	Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood means possible, email. Publisher: Nevrona Designs| Date: 06-11-2001 | Size: 2000 KB
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	Car Sales Organizer Deluxe | License: Shareware |
	Car Sales Organizer Deluxe is a Windows software for car dealers, car salespeople. Software helps car dealers to organize, catalog, and manage all car and customer related information. You can quickly access to your auto customer details, easily keep contact notes, track and manage car sales opportunity, create car sales summaries and client reports, intuitive and simple to manage your old and new car sales. Includes databases: Car Customer, Car Notes, Car Web Resources. Allows to create customized car customer management solutions.. Publisher: PrimaSoft PC| Date: 01-05-2005 | Size: 7500 KB
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	ProENTRY Echelon IV | License: Shareware |
	First Order Technology Valid orders are assured by ProENTRY's First Order Technology. Orders contain only valid combinations of styles, finishes, construction, and product details. Rather than relying on printed catalogs, cross references, and experience, ProENTRY allows you to model your catalogs, products, and business rules. Consequently, order entry is less demanding, faster, consistent, and accurate. First Order Technology captures the details of quotations and orders as they are entered for the first time by customer service and sales representatives or directly by your customers. Publisher: G. Fasolt and Associates| Date: 30-01-2007 | Size: 203 KB
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	inFlow Inventory Software Free Edition | License: Freeware |
	inFlow Inventory is software designed specifically to help small businesses to handle sales, purchasing, and inventory management. It is quick to install and very easy to use.    inFlow can help you to:  - Organize customer orders and issue invoices  - Print pick lists, packing labels, and more  - Track inventory on hand and movement history  - Re-order stock from vendors  - See reports on sales trends  - And much more!    By using inFlow, businesses can benefit from:  - Reduced inventory cost  - Increased operational efficiency  - Better customer satisfaction  - Better cashflow and product management  - Built-in accountability for your staff    The newest version allows multiple users on networked computers to work together at the same time!    The free edition limits the number of business reports to 8 and the combined total number of customers and products cannot exceed 100. Publisher: Archon Systems Inc.| Date: 24-05-2008 | Size: 104625 KB
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	Daffodil CRM | License: Freeware |
	Daffodil CRM is an open source customer relationship management software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise. Daffodil CRM possesses a set of useful features like search option, import facility, task pop up, integrated email campaigns, customizable views, powerful filtering and automatic mail attachment facility which would help businesses manage leads. With this CRM solution, one can automate everyday tasks, catch mission-critical & time-sensitive issues.. Publisher: Daffodil Software Ltd.| Date: 18-03-2005 | Size: 4497 KB
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