Software Listing: Contact Centre

	Horizon CRM | License: Shareware |
	Horizon is a powerful CRM with links to Sage & Quickbooks Features include Contact Management, Marketing Campaigns, Opportunities, Quotations, Sales Orders, Invoicing, Purchase Orders, Links to Sage Line 50 and Quickbooks, Diary, Email Centre, Document Library, Help Desk with Knowledge Base, Service Level Agreements, Customer asset tracking, RMA, Issue tracking plus much more Look after your customers before someone else does !!. Publisher: Visionbase Software Ltd| Date: 01-10-2006 | Size: 33219 KB
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	Landlord Manager | License: Shareware |
	Organise your property information in one place and get rid of those spreadsheets with one simple solution. Landlord Manager helps landlords organise their rental income and expenditure saving hours at tax time as well as keeping on top of the day to day management of their portfolio. Designed for landlords with up to 20 properties but can be used to support up to 100. You will always know how your portfolio is performing! An extremely user friendly interface 5,20 and 100 property versions Property Centre - enter professional or multi-let properties (ideal for student lets) Rent Centre - track tenants and their outstanding rent Record all income and expenditure by property View income and expenditure by property, month and year Enter agent statements Help complete your self assessment return with the Tax Centre Alert Centre - log your date critical events such as gas checks Attach contacts to properties and tenants logging details such as insurance etc Contact manager - log your property contacts Includes a number of documents including tenancy agreement and section 21 Attach documents to properties, tenants and diary events Brochure Printout Sync your contacts, tenants and alerts with Outlook and PDA's Send SMS messages to your tenants reminding them of due rent Plus much more. Publisher: Visionbase Software Ltd| Date: 01-05-2005 | Size: 27851 KB
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	Clear Focus Call Centre | License: Freeware |
	Product Features: Multi-User System - Setup as many individual users as you like, each with their own passwords. This enables you to keep track of which person took which call, run reports on individual users and allows users to personalise their preferences. Multiple Views - Use the predefined views to easily check the status of calls and keep track of your own calls. Reporting - The reports system can be used to keep track of your users and the amount of calls they are answering / closing. Additionally it can report on the amount of calls not closed within your chosen lead time. A bar graph representation of the report can also be produced for your use. Publisher: Bespoke Software Solutions Ltd| Date: 10-07-2006 | Size: 2886 KB
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	Paraben's Contact Manager | License: Shareware |
	Paraben's Contact Manager is a simple contact manager for the average PC user. It prints to most day-planner sizes for easy replacement of outdated address books. Don't get overburdened by hefty contact managers that have hundreds of funtions you will never use.. Publisher: Paraben Corporation| Date: 26-07-2000 | Size: 828 KB
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	Contact Plus | License: Shareware |
	Contact Plus Personal is an innovative contact management solutionfor Windows 95/98/NT. It was the winner of the SIC Best BusinessSoftware Award and the winner of the People's choice award for Business Software.Includes quick internet access to favorite sites, popup US map, smart autodialer, word processing and customized letters using bothMicrosoft Word and WordPerfect, user defined text, date and numericfields.. Publisher: Contact Plus Corporation| Date: 05-10-2002 | Size: 7394 KB
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	Contact Organizer Pro | License: Shareware |
	Contact Organizer Pro by PrimaSoft PC is a flexible contact management software for Windows users. Our contact software solution gives you an easy way to gather and organize information about all your business contacts: main contact information, business/account information, related contacts information, history of all activities, contact notes, and more. Intuitive interface and ready-to-use contact database solutions make it easy to set up and use. Software package has a separate module called Database Designer. With Designer you can modify Contact solution or you can build your own.. Publisher: PrimaSoft PC| Date: 21-04-2006 | Size: 9900 KB
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	Contact Organizer Deluxe | License: Shareware |
	Contact Organizer Deluxe is a flexible contact management software for Windows users. Our contact software solution gives you an easy way to gather and organize information about all your business contacts: main contact information, business/account information, related contacts information, history of all activities, contact notes, and more. For the database novice, Organizer's intuitive interface and ready-to-use contact management solutions make it easy to set up and use. For the power user, Organizer affords the simplicity of wizards that make it easy to set up and use contact management solutions that you create. Publisher: PrimaSoft PC| Date: 08-10-2004 | Size: 7500 KB
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	Contact Plus Pro | License: Comercial |
	Professional contact manager designed for offices and networks. Keeps track of incoming and outgoing e-mail, phone calls, letters, faxes, etc. Seamless interface to Word, Wordperfect and Winfax. User defined fields, quick popups, quick data entry templates, airport maps, automated followup schedules, computes distance to contact locations, handles sales transactions and quotes. Perfect for small offices.. Publisher: Contact Plus Corporation| Date: 11-04-2003 | Size: 8884 KB
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	Xorax Contact Sheet | License: Freeware |
	"Xorax Contact Sheet" is a simple tool that generates contact sheet (index file) from selected photos. The quality/size of the output JPEG, the colors of the contact sheet and thumbnail dimensions can be specified. Each thumbnail can be rotated, if need it.. Publisher: KudrSoft| Date: 23-06-2008 | Size: 1120 KB
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	Contact Card | License: Shareware |
	Contact Card gives you an easy way to keep all of your contacts in one place. Whether your contacts are business, friends, or family, you can keep them all together at the touch of a mouse click. You can keep all of the people in your life in Contact Card so that you can easily find their contact information quickly. The interface to Contact Card is intuitive. You can add new contacts, remove contacts, or browse through the entire list swiftly. Contact Card includes all of the common address book fields, plus three custom fields. There are also six contact fields, including home phone, work phone, mobile phone, fax, email, and other. Publisher: Direct Logic Systems| Date: 09-03-2006 | Size: 1551 KB
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	1st Contact | License: Shareware |
	A simple to use, yet powerful contact manager with auto-dial, email and web capabilities. Holding over 65, 000 contacts in both white and yellow pages, 1st Contact also has ten user-defined categories (choose one or all ten) so you can sort and display your contacts in as many ways as you can imagine. Enter personal and business information for each contact, including up to 9 phone and fax numbers, 5 email addresses and 3 web URLs.. Publisher: JSoft Consulting| Date: 16-06-2000 | Size: 4264 KB
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	VersaSRS HelpDesk | License: Freeware |
	versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more. Publisher: VersaDev| Date: 26-07-2006 | Size: 7483 KB
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	VersaSRS Help Desk | License: Demo |
	versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more. Publisher: VersaDev| Date: 28-11-2005 | Size: 24297 KB
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	CamGames | License: Demo |
	Enter the game through your camera! CamGames is a unique set of arcade games giving you tons of fun and entertainment. Playing games while sitting will be history soon. You can expect much more than that from your games now! Expect the interaction and a truly virtual world. Thanks to CamGames you can be in the very centre of the game! All you need to play CamGame is an internet camera and a lot of energy to keep up with the action on your screen!You can play CamGames with your friends! Hours spent playing this game will surely make you feel much better and healthier.. Publisher: www.camgames.info| Date: 03-11-2006 | Size: 12776 KB
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	Z-Cron | License: Freeware |
	With Z-Cron scheduler you can execute tasks on your computer automatically and time-controlled. Z-Cron is a central control centre for time-controlling and automation of software. Z-Cron scheduler does not only start other applications but can also show popup windows with reminder text messages on the screen or shut down the system time-controlled.. Publisher: IMU Hard- und Softwareservice| Date: 14-08-2007 | Size: 5573 KB
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	Smart Address 2000 | License: Shareware |
	Smart Address 2000 provides powerful Contact Management for single or multiple users across both local and wide area networks. Contact tracking, calendars, personalized mail-shots and e-mails, task management, custom report designer for listings, labels or envelopes, caller line identity support, alarms, powerful searching and filtering, document linkage. Powerful journaling allows you to keep track of all contact activity and act upon it.. Publisher: Oakley Data Services| Date: 12-03-2002 | Size: 6146 KB
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	AbusePipe | License: Shareware |
	Email Abuse Analysis Solution for ISPs. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action. AbusePipe is the ONLY system that deals with abuse COMPLAINTS, and helps ISPs in their fight against SPAM from within their own networks. Use with KANA and other incoming mail solutions. Advantages- * Far quicker response time to abuse emails (From 3 weeks down to 1 day or 1 hour depending on reporting period chosen) * Far less chance of your ISP being black-banned by other ISPs for failure to act against SPAMers * Less technical staff required to investigate abuse. Publisher: DataMystic| Date: 30-07-2004 | Size: 3783 KB
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	309,000 US Church data | License: Shareware |
	309,000+ List of US churches. This List comes in .CSV format which is easily readable by any database software . Every record in this list includes: * Church name * Contact first name (1) * Contact last name (1) * Contact first name (2) * Contact last name (2) * Address * City * State * Zip code * Up to 3 phone numbers (At least one) * Denomination code. Publisher: Ultimate Web Advertising| Date: 25-11-2006 | Size: 15 KB
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	Contact Book | License: Shareware |
	CONTACT BOOK for Windows . Includes two programs: Contact Book and Note Book. Can be used at home or for business. Keeps track of all kinds of contacts (personal, business). Unlimited number of entries, automatically sorted. Searching, modem dialing, printing records, letters, envelopes, notes, and much more. A similar format to a regular book makes programs very easy to use.. Publisher: PrimaSoft PC| Date: 26-05-2001 | Size: 300 KB
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	Calendar+ 2000 | License: Shareware |
	Based on the award-winning design of Calendar+, Calendar+ 2000 adds the contact management features of 1st Contact and includes a daily, weekly and monthly view calendar. With the contact view, contacts can be associated with all appointments and tasks.. Publisher: JSoft Consulting| Date: 16-06-2000 | Size: 4316 KB
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	LeadMan | License: Shareware |
	LeadMan 2.2.x is contact/lead/appointment management software for any industry, but geared towards construction needs. Keep your lead and contact information organized. Import contacts from any CSV source. Popular programs like Windows Address Book, Outlook, Outlook Express, Mozilla and more. Calendar to keep track of important appointments. Handy ToDo List. Publisher: Cyber Solutions of Montana| Date: 03-04-2005 | Size: 13748 KB
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	Advanced Phonebook | License: Shareware |
	Tired of trying to remember phone numbers, e-mail addresses, MSN, ICQ, AOL and other personal and business contact information? Advanced Phonebook allows you to keep it all in one place. It is designed to provide quick access to any contact via the alphabetic index and contact categories. Additionally, Advanced Phonebook can search by any criteria. Also, it is possible to create a report or export data to an HTML or CSV file. Advanced Phonebook has a highly customizable interface and ability to minimize the program to the system tray. Features:  Creating several contact books  Unlimited categories and groups  Password-protected access  Favorites  Alphabetical index  Reports in HTML and CVS formats  Search  Adding all types of contact data  Adding contact photos  Flexible and customizable interface  Minimizing to the system tray. Publisher: Abaiko Software| Date: 29-05-2008 | Size: 6449 KB
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	ASCON | License: Shareware |
	ASCON is a business tool to manage your contact relationships and track the marketing and sales process. Up to 65 fields of information can be kept per contact. Each contact can have an unlimited number of history notes attached to them and they can belong to any number of groups. It tracks the Sales process and you can visit a contacts website or dial their phone number with one click. Phone calls are timed and logged. Publisher: Acute Software| Date: 09-12-2002 | Size: 1724 KB
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	Contact Wolf | License: Shareware |
	The Contact Management Solution for Home or Business. An award winning design and easy to use interface lets you start building your contact database immediately. Keep detailed records on all your contacts - Phone numbers, addresses, internet addresses, family info, business details, personal comments and more. Includes powerful search and report options and easily imports data from other contact software. Create email lists and email multiple recipients. Built-in label printing supports most Avery labels. Build contact histories or set alarm reminders for any contact record. Includes an INFOpedia with an up-to-date database that contains all US Area Codes, Zip Codes, and International Dialing Codes. Publisher: Lone Wolf Software| Date: 12-10-2006 | Size: 6229 KB
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	eGrabber CallPad | License: Shareware |
	eGrabber CallPad understand your plain English commands and performs actions in ACT! based on the text input in the smart Box. Actions include: Quick Look up: Users can look for any contact present in ACT! instantly using CallPad’s Quick lookup feature. Just type a partial contact name, phone # or email and the contact pops up in ACT! Update contact: Changes can be made to the last contact that was looked up, by typing in the updated information in the smart box, these changes are saved in ACT! History. Timer: Time spent on a particular contact is tracked automatically and can be recorded in the history and notes section of ACT! to help better track project time. Publisher: eGrabber Inc| Date: 13-11-2006 | Size: 11264 KB
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	rapidHELP | License: Demo |
	This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management). Customer Tickets When you create a new ticket, the software automatically displays that customer’s history, at the same time providing a knowledge base that contains all customer information concerning hotline contracts, support issues and the hardware and software used. Publisher: rapidHelp Software| Date: 10-01-2005 | Size: 46080 KB
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	Alive Address Book | License: Shareware |
	Alive Address Book is a sterling electronic address book. Alive Address Book largely outperforms other similar programs. The program supports the tree-type structure of the contact list. It allows you to adjust the display and offers the options of searching, adding, changing or copying various contacts. Each entry in Alive Address Book has over 50 different fields ensuring the most comprehensive description of the contact. If any desired field is missing, information can be added to the Remarks field. The export/import feature greatly facilitates data transfer. The synchronization option is useful, for example, when the contact book is synchronized between a notebook and a desktop computer. Publisher: Vitolab Software| Date: 12-09-2006 | Size: 3130 KB
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	Outlook TeamContacts | License: Shareware |
	To get a good overview of your co-worker contacts in one global address list integrated with Outlook is a challange. TeamContacts is an easy to install Outlook add-on, which solves the problem of outlook contact share effectively and flexibly. Share your Outlook Contacts! * No Exchange Server required; * Filter the address cards you want to share with categories; * PDA is supported; * Uses a shared database, no email connectivity required. Publisher: OpusFlow| Date: 20-03-2007 | Size: 422851 KB
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	Skypz Music Centre | License: Shareware |
	NEW! Functionalities added in Skypz Music Centre v2.3x 1. Flash equalizer that synchronized to the played song 2. Unlimited song/video upload and download 3. FTP support to avoid uploading delays 4. Multi user download engine 5. Multi user play/watch engine 6. RSS automated feed Overview of the main features and functionalities offered to members Search a large music songs Search a large music video clips Play songs using a built-in MP3 Player Play music video clips using built-in MP4 player Request a song Request a music video clip Powerful search by Album/Singer/Title Paid or Free Membership New song/video alerts request/send music or Video to a friend Download music tracks Download music video clips and tracks Overview of the main features and functionalities offered to the Administrators: Add/Edit/Delete Albums Add/Edit/Delete music tracks Add/Edit/Delete music Video clips Add/Delete news that appears on the website Approve/Add/Edit/Delete members Template managment Secure admin login and controls Record of most downloaded/played/requested songs RSS music feed control and much more of advice admin options More details at site. Publisher: Skypz WebSoft| Date: 6-92-2006 | Size: 3171 KB
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	Ace Contact Manager | License: Shareware |
	Use Ace Contact Manager for organizations which need to share contact information while assuring that all users can rapidly access all data at all times. Ace provides secure central location of all data including only one copy of all attachments. Attachment modifications are serialized. Ace provides all features expected in a contact manager such as time tracking, to do lists, email, private records, alarms, groups, indexes, activity series, reports, custom queries,etc. Ace has good visual presentation with a choice of window display types - horizontal, vertical, cascade, and overlay. All reports can be input to Microsoft Word for additional customization. Publisher: Data Management Assistance Corporation| Date: 15-07-2004 | Size: 23437 KB
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