Software Listing: Call Center

	Advanced Call Center | License: Shareware |
	An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls, even without Caller ID information. Advanced Call Center provides tight integration with sound cards and doesn't require an extra speaker attached to the modem. Lastly, Advanced Call Center looks just as great as it works!. Publisher: Pingram Marketing| Date: 01-03-2007 | Size: 2384 KB
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	iReferent Light | License: Shareware |
	Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file.. Publisher: Sitex Ltd.| Date: 10-03-2003 | Size: 1534 KB
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	phulmonty | License: Freeware |
	PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor (see sales totals changes as they occur) Sales reports, by product, customer, and sales representatives Call Center with issue management and reporting Product Inventory management System Administration functions. Publisher: PHULmonty| Date: 01-01-2003 | Size: 14000 KB
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	Dictation Buddy | License: Shareware |
	Dictation Buddy is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features:1) Automatic sound activation2) Automatic file save on phone hang-up3) Imbedded text notes and bookmark facility.. Publisher: High Criteria, Inc.| Date: 17-07-2002 | Size: 1 KB
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	Axon Virtual PBx System | License: Freeware |
	Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology. Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced call queuing for call center applications the software routes all calls within a business. Features ~ Manages telephone calls within a business. ~ All routing of calls is digital over the computer network (or even a wireless network). Publisher: NCH Software| Date: 06-07-2007 | Size: 397 KB
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	Rander | License: Shareware |
	Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with even better care. Rander displays real-time PBX call activity, shows customer data on incoming calls, and gives you the ability to track and control all calls. Publisher: Ranat| Date: 23-04-2007 | Size: 2416 KB
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	Go4Customer Call Recording Machine | License: Shareware |
	Call Recording Machine provides facility to record calls to Hard Disk and can be played whenever required.Provides CLI. Publisher: Cyber Futuristics India Pvt.Ltd.| Date: 30-09-2002 | Size: 2662 KB
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	Phone Call Recorder | License: Shareware |
	Recording telephone conversations is essential nowadays. With a hard-copy of a telephone call, you will be able to prove your case. The program also popups and logs caller ID information. Phone Call Recorder can work as a powerful answering machine too. You can playback recorded messages on your sound card, or a phone line. There is no record length limit.. Publisher: Sound Recording Solutions Inc| Date: 05-11-2005 | Size: 345 KB
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	TapiRex | License: Shareware |
	TapiRex shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in your network (client-server). Any developer can extend the program with its open architecture. A SDK is available from the website. Free Plugins are available (like Speech output of caller, notofication and call history in Microsoft Media Center 2005, ...).. Publisher: Christoph Buenger Software| Date: 05-08-2005 | Size: 4383 KB
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	Phone Recorder Plus | License: Shareware |
	Phone recorder and Voice Mail center: Phone Recorder Plus 1.1 is a software allows you recording many hours of phone calls and save them into professional log. also, Phone Recorder Plus supports with full answering machine features. general point: Automatically records incoming calls, Records outgoing calls, Complete 'Answering machine' software, Professional calls log, Adding remarks, flags and priority for each call, Display of voice and speech, while a call is incoming, and when it ends, Controls the call- allows total control over an incoming call, An advanced voice mail - allows access to your calls list from any external phone, a personal web-site: allows access to your calls list using any internet browser, Forwarding details of incoming recorded calls and messages to your e-mail, Forwarding details of incoming recorded calls and messages to a program on your computer, Save messages into common wave formats, Compressing hours of recorded calls and messages on a minimum of disk space (up to 1 KBps), Silent identification, Cut the silent section from the message, Caller ID- Tapi or Comm based, Presents the call on display including caller name caller number and picture, Blocks unwanted phone calls, a personalized unique answering mode (activating different options for each contact) Contacts list - a personalized answering mode and a different alert sign for each contact, Create greetings with Speaker or TTS 5. Publisher: Teley| Date: 20-02-2007 | Size: 2311 KB
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	Click N Speak | License: Shareware |
	Outbound call centre software for individuals and call centres located anywhere in the world that need to make telephone calls to Canadian residents and businesses. The software lets you search through a huge telephone database and call everyone on the list using your computer and a voice modem or internet phone. You can also import your own lists in CSV format. The software recognizes Canadian local and long distance numbers and can be configured to dial either or both. It tracks the calls so you can get full and very detailed reports of the times that you or your agents actually spent talking on the phone. Publisher: Voicenette Communications| Date: 17-01-2007 | Size: 16271 KB
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	Auto Dialer Pro3 | License: Shareware |
	Automatic call center which allows to make a large number of supervised or not supervised outbound telemarketing calls, this program is specifically designed for: * small businesses conducting surveys * * church and community announcements * * telemarketers and sales leads * * fund raising * * political campaigning * * engineers testing remote equipment * Features: consecutively dials numbers from a phone list; automatically plays prerecorded message (wave file) to the phone line or: manually plays the message clicked on the Play List extended phone list allows to: - selecting the different message (wave file) for the each entry - time scheduling each call when answering machine is detected then playing the message will start after the beep; can read printed words (text file) to the phone line; records phone conversation to wave file; fully customizable: by using the script user has the ability to: - play a different message depending on the key pressed by receiving end - record the keystrokes as a response to the played message. Publisher: autodialer.org| Date: 01-06-2005 | Size: 2530 KB
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	Red Call Recorder | License: Shareware |
	Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call, this will allow the call to be heard by a third party- on speaker or earphones. general points: Records incoming calls. Records outgoing calls. Adding remarks, flags and priority for each call. Display of voice ,while a call is incoming. Controls the call- allows total control over an incoming call. Save messages into common wave formats. Publisher: Teley| Date: 20-02-2007 | Size: 920 KB
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	CallBlocker | License: Shareware |
	Great deals on Caller ID ready modems also available from site. This won't tie up any of your telephone lines either. There are one or two configurations that should work for everyone. Free support if you need it. This software is designed for use in the US only.. Publisher: iJEN| Date: 03-07-2003 | Size: 4792 KB
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	SkypeTransfer | License: Shareware |
	A great tool designed to enable Skype manual call routing. SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. Using SkypeTransfer, the operator can place the caller on 'Hold', 'Transfer' to another Skype contact or 'Return' to the original caller.. Publisher: Sandhills Software| Date: 07-06-2006 | Size: 1199 KB
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	AliveChat BETA | License: Freeware |
	AliveChat 3.0 Beta is a FREEWARE which allows you to connect with your web site visitors in real-time via a browser-based chat interface. The application is 100% hosted by WebsiteAlive's data centres, so there is nothing to download and install. Your company representatives can now support customers while increasing operator productivity and reducing telephone and call center costs. Some features include unlimited operator/client chat sessions, proactive chat, real-time site monitoring, repeat visitors identification, site metrics and performance analysis tools, operator to operator chatroom, typing indicator, departments, automatic call distribution, and hotkeys (saved phrases and urls). Publisher: WebsiteAlive| Date: 01-09-2004 | Size: 12 KB
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	CleverCell Phone Manager | License: Shareware |
	CleverCell Phone Manager is an easy-to-use logging, multimedia and synchronization software designed for mobile phones. Every cell phone owner can take advantage of using this software! Program can automatically log and synchronize data of your GSM phone with PC. It also has Multimedia Center for viewing pictures, playing melodies and loading games. Store all your important messages, calls, and phone numbers, not limit yourself to the standard list of 10-30 records. No more lost numbers at all, even if you had no time to add new number to a phonebook. Send SMS messages from PC - typing them on a standard keyboard is much faster and easier! People whose mobile have enough memory can use it as portable storage. Publisher: CleverCell Software| Date: 25-02-2005 | Size: 1228 KB
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	Clear Focus Call Centre | License: Freeware |
	Product Features: Multi-User System - Setup as many individual users as you like, each with their own passwords. This enables you to keep track of which person took which call, run reports on individual users and allows users to personalise their preferences. Multiple Views - Use the predefined views to easily check the status of calls and keep track of your own calls. Reporting - The reports system can be used to keep track of your users and the amount of calls they are answering / closing. Additionally it can report on the amount of calls not closed within your chosen lead time. A bar graph representation of the report can also be produced for your use. Publisher: Bespoke Software Solutions Ltd| Date: 10-07-2006 | Size: 2886 KB
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	Bluetooth PC Dialer | License: Shareware |
	Today there do not exist any efficient way of making a phone call to a number not stored in the mobile phone. Bluetooth PC Dialer has been developed to solve this issue. With Bluetooth PC Dialer a phone call is never more then one click away independent of where the number is located. DialItNow is both a stand-alone application and an Outlook plug in. With the Outlook plug in you can call the sender of an email by highlighting the email and press the Bluetooth PC Dialer call button. It is also possible to call directly from any contact. You can also initiate a call by coping the number to clipboard (CTRL-C) and press CTRL-SHIFT-D. Publisher: Bluetooth Shareware| Date: 01-12-2005 | Size: 2508 KB
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	DialItNow! | License: Shareware |
	Today there do not exist any efficient way of making a phone call to a number not stored in the mobile phone. DialItNow! has been developed to solve this issue. With DialItNow! a phone call is never more then one click away independent of where the number is located. DialItNow is both a stand-alone application and an Outlook plug in. With the Outlook plug in you can call the sender of an email by highlighting the email and press the DialItNow! call button. It is also possible to call directly from any contact. You can also initiate a call by coping the number to clipboard (CTRL-C) and press CTRL-SHIFT-D. Publisher: Bluetooth Shareware| Date: 23-06-2004 | Size: 4000 KB
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	Sprinx CRM Start | License: Freeware |
	Sprinx CRM is a full featured CRM solution. Contact information, relationships, business opportunities, orders, sales activities, marketing campaigns, planning, reporting and more can be handled by Sprinx CRM helping You make the right decisions. Integrated with major business registers, email functionality, and Microsoft Outlook. Sprinx CRM is fully Web based. New Call Center features simplify lead transfer from Call Center to the sales department. Included Territory management, allowing to assign regions to sales reps, reps to regional managers etc. A new, general interface has been created that allows connecting Sprinx CRM to any accounting system. Publisher: SPRINX Systems, a.s.| Date: 05-02-2008 | Size: 58871 KB
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	fonXL Call Display Screen Saver | License: Freeware |
	The fonXL Call Display Screen Saver turns your computer into a Call Display unit using your computer’s modem.This fully functional, easy-to-use software combines an elegant translucent design with powerful Call Display technology. The screen saver logs incoming calls, allowing to return the calls with a single push of button. Find who was calling by using free Reverse Lookup service.Never miss your call again!. Publisher: Pingram Marketing| Date: 15-04-2002 | Size: 308 KB
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	Voice Call | License: Shareware |
	Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause. Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in the Cute Organizer database then callers name, photo and notes will be shown before you even pick up the phone. Calls are logged with date, time, name and number. Return missed calls with a click of your mouse. VoiceCall dialer allows you place calls using the speakerphone and will auto-redial if the phone line is busy. Publisher: NetPicker.net| Date: 22-08-2005 | Size: 1815 KB
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	PBX Call Tarifficator Pro | License: Demo |
	PBX Call Tarifficator Pro is a call accounting and billing system, which helps you to manage all the telephone traffic via your office switching system. It can count all local and toll calls, placed from PBX extentions and print detailed cost reports. PBX Call Tarifficator Pro is flexible and very easy to use. Free demo-version.. Publisher: DCS Laboratory Ltd.| Date: 17-03-2003 | Size: 710 KB
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	EasyTrack | License: Shareware |
	EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyTrack is its simplicity, everything is on one clear screen. It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions and much more.. Publisher: EasyTrack| Date: 01-01-2002 | Size: 3700 KB
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	Go4Customer Marketing Tool | License: Shareware |
	Marketing Tool is utility which helps to make the outbound marketing to calls to specified numbers automatically.. Publisher: Cyber Futuristics India Pvt.Ltd.| Date: 30-09-2002 | Size: 8314 KB
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	Startup Control Center | License: Freeware |
	Startup Control Center lets you control which applications your computer executes when it starts up. Startup Control Center assembles startup information from multiple locations and presents them in a easy to understand graphical interface. Find and remove any installed spyware, keylogger or other invisible monitoring applications. Startup Control Center allows you to disable or delete startup entries.. Publisher: Sureshot/Bysoft| Date: 27-01-2003 | Size: 700 KB
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	MSCExec for Linux | License: Shareware |
	MSCExec allows you to call OS command or launch an application right from your script. You can set parameters for the call and check results.. Publisher: Miraplacid| Date: 03-03-2005 | Size: 120 KB
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	AutoSecretary | License: Shareware |
	Autosecretary is a software solution for handling incoming and outgoing phone calls based on AI voice processing feature. Whether you run a support line that offers different information, basing on user input or a telephone announcement broadcast service, Autosecretary is your choice! It can call your customers and give them different personalized sets of voice information. Autosecretary is script driven, featuring easy to use script language.. Publisher: Eugene Abramov| Date: 14-10-2002 | Size: 477 KB
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	Make Call | License: Shareware |
	Make Call is Alchemy Eye pugin that will make a call using voice modem and play specified sound file when monitored server goes down.. Publisher: CyTeG (CyberTech group)| Date: 22-04-2002 | Size: 276 KB
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