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Software Listing: Call-center Recording
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Dictation Buddy
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License:
Shareware |
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Dictation Buddy is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features:1) Automatic sound activation2) Automatic file save on phone hang-up3) Imbedded text notes and bookmark facility..
Publisher: High Criteria, Inc.|
Date:
17-07-2002 | Size: 1 KB |
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Advanced Call Center
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License:
Shareware |
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An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording.
Advanced Call Center can send call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls, even without Caller ID information. Advanced Call Center provides tight integration with sound cards and doesn't require an extra speaker attached to the modem. Lastly, Advanced Call Center looks just as great as it works!.
Publisher: Pingram Marketing|
Date:
01-03-2007 | Size: 2384 KB |
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iReferent Light
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License:
Shareware |
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Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file..
Publisher: Sitex Ltd.|
Date:
10-03-2003 | Size: 1534 KB |
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SpyArsenal.com Telephone Spy
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License:
Shareware |
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Telephone Spy uses your modem to record phone conversations. Before recording a call, it can play a legal disclaimer. The calls are stored to the hard drive as regular Windows sound files. A memo is added to each file to let you easily distinguish one call from another. The memos include all details (such as the caller’s number and name) obtained via the Caller ID mechanism. Once a call is recorded, it can be sent to a specified e-mail address..
Publisher: KMiNT21 Software|
Date:
10-02-2003 | Size: 1682 KB |
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Red Call Recorder
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License:
Shareware |
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Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call, this will allow the call to be heard by a third party- on speaker or earphones. general points: Records incoming calls. Records outgoing calls. Adding remarks, flags and priority for each call. Display of voice ,while a call is incoming. Controls the call- allows total control over an incoming call. Save messages into common wave formats.
Publisher: Teley|
Date:
20-02-2007 | Size: 920 KB |
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MiaRec by Duxoft
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License:
Shareware |
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MiaRec by Duxoft is a software for recording your conversations in any of Voip protocols (H.323, SIP, MGCP, Cisco SCCP).
Acheive following results with MiaRec by Duxoft:
- Increase customer satisfaction
- Limit legal liability
- Increase employee productivity
- Secure your business
MiaRec can be used for recording of calls made... :
- ... with any software Voip phone
- ... with hardware Voip phone
- ... with Vonage box
- ... inside enterprise (office calls)
- ... inside Call-Center environment
MiaRec can be used efficiently for recording many simultaneous calls as well as only one call at the time.
Publisher: Duxoft|
Date:
23-01-2007 | Size: 2000 KB |
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phulmonty
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License:
Freeware |
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PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor (see sales totals changes as they occur) Sales reports, by product, customer, and sales representatives Call Center with issue management and reporting Product Inventory management System Administration functions.
Publisher: PHULmonty|
Date:
01-01-2003 | Size: 14000 KB |
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Phone Call Recorder
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License:
Shareware |
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Recording telephone conversations is essential nowadays. With a hard-copy of a telephone call, you will be able to prove your case. The program also popups and logs caller ID information. Phone Call Recorder can work as a powerful answering machine too. You can playback recorded messages on your sound card, or a phone line. There is no record length limit..
Publisher: Sound Recording Solutions Inc|
Date:
05-11-2005 | Size: 345 KB |
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Call Corder
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License:
Shareware |
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Call Corder records telephone conversations directly to your hard disk with a single push of button, optionally playing a legal disclaimer before recording (ideal for use in business environment). It stores calls as standard Windows sound files, adding a memo to allow fast and easy call navigation. The software is Caller ID compatible so there is no need to type caller's number and name.
Call Corder has an option to start recording from a telephone line automatically whenever a receiver is put off (requires hardware support). The program is compatible with Windows 98, ME, and Windows NT, 2000, and XP.
Publisher: Pingram Marketing|
Date:
01-03-2007 | Size: 1472 KB |
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Modem Spy
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License:
Shareware |
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Modem spy is handy utility for phone calls recording. Features: 1) records phone conversations. 2) records from microphone. 3) plays back recorded mesages via phone line. 4) Plays back recorded mesages via sound card. 5) Can record ALL incomming phone calls. 6) Has built-in software automatic gain control. 7) Detects and logs Caller ID. 8) Pops up caller ID information.
Publisher: SoftCab Inc|
Date:
09-30-2002 | Size: 244 KB |
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Phone Recorder Plus
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License:
Shareware |
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Phone recorder and Voice Mail center: Phone Recorder Plus 1.1 is a software allows you recording many hours of phone calls and save them into professional log. also, Phone Recorder Plus supports with full answering machine features. general point: Automatically records incoming calls, Records outgoing calls, Complete 'Answering machine' software, Professional calls log, Adding remarks, flags and priority for each call, Display of voice and speech, while a call is incoming, and when it ends, Controls the call- allows total control over an incoming call, An advanced voice mail - allows access to your calls list from any external phone, a personal web-site: allows access to your calls list using any internet browser, Forwarding details of incoming recorded calls and messages to your e-mail, Forwarding details of incoming recorded calls and messages to a program on your computer, Save messages into common wave formats, Compressing hours of recorded calls and messages on a minimum of disk space (up to 1 KBps), Silent identification, Cut the silent section from the message, Caller ID- Tapi or Comm based, Presents the call on display including caller name caller number and picture, Blocks unwanted phone calls, a personalized unique answering mode (activating different options for each contact) Contacts list - a personalized answering mode and a different alert sign for each contact, Create greetings with Speaker or TTS 5.
Publisher: Teley|
Date:
20-02-2007 | Size: 2311 KB |
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network Camera Command Center
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License:
Freeware |
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Our NVR/Camera Command Center Software provides complete camera monitoring capabilities from any PC on your network. The Camera Command Center provides for monitoring, recording, playback and complete camera control from one easy-to-use software package. The system setup is easily done through the system administrator screen which in addition to helping you set up your system, also controls who and how much system access each system user can have. The Camera Command Center is capable of monitoring up to 30 different camera groups with each group having up to 16 cameras. This gives the system the capability to monitor and record up to 480 cameras.
Publisher: vdocapture.com|
Date:
08-10-2006 | Size: 2775 KB |
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Skype Recorder
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License:
Shareware |
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Skype Recorder is a surprisingly easy-to-use tool for recording Skype audio conversations. Skype Recorder can record Skype calls automatically. The software has a number of additional handy features such as an automatic record encoding into MP3/WMA/OGG/WAV format, all Skype versions support, conversations in either single or dual audio track recording, hidden mode work, a built-in audio player, a built-in FTP-client and an easy-going interface.
It is really simple to create a new recording. All you need is to run Skype Recorder.
The software will start the recording by itself as soon as you start talking on Skype.
Publisher: ExtraLabs Software|
Date:
22-06-2008 | Size: 1872 KB |
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Axon Virtual PBx System
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License:
Freeware |
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Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology.
Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced call queuing for call center applications the software routes all calls within a business.
Features
~ Manages telephone calls within a business.
~ All routing of calls is digital over the computer network (or even a wireless network).
Publisher: NCH Software|
Date:
06-07-2007 | Size: 397 KB |
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Rander
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License:
Shareware |
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Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with even better care.
Rander displays real-time PBX call activity, shows customer data on incoming calls, and gives you the ability to track and control all calls.
Publisher: Ranat|
Date:
23-04-2007 | Size: 2416 KB |
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Modem Spy
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License:
Shareware |
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Modem spy is handy utility for phone calls recording. Features: 1) records phone conversations. 2) records from microphone. 3) plays back recorded mesages via phone line. 4) Plays back recorded mesages via sound card. 5) Can record ALL incomming phone calls. 6) Has built-in software automatic gain control. 7) Detects and logs Caller ID. 8) Pops up caller ID information. 9) Super Spy mode will hide Modem Spy behaviour. Nobody will know that you are recording phone calls..
Publisher: SoftCab Inc|
Date:
02-10-2004 | Size: 253 KB |
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Smart Phone Recorder
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License:
Shareware |
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SmartPhone can record your phone calls at an incredible compression rate of 3.7MB/Hour into windows wave files using your computer's voice modem. Another unique feature that is SmartPhone can start recording automatically even you lift your telephone handset before the answering machine takes an action for an incoming call. SmartPhone is answering machine program that supports DTMF (Dual Tone Multi Frequency) and Caller ID detection as well as other features such as auto start recording, audio compression, data backup, status log management, a built-in phone book, ring settings, a pop caller ID window and more.
Publisher: Smart Phone Recorder Software|
Date:
15-05-2007 | Size: 736 KB |
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VRS Recording System
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License:
Shareware |
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The VRS is a multiple channel voice recording application typically used for telephone line recording, radio station logging or control room recording.The VRS records 1 to 32 audio channels simultaneously with automatic start and stop if required. Signal processing to improve voice intelligibility and automatic level control. Advanced audio compression to reduce file size. Find and play recordings ordered by date or channel..
Publisher: NCH Swift Sound|
Date:
01-09-2001 | Size: 256 KB |
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Advanced Phone Recorder
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License:
Shareware |
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APR is a call recorder software for desktop computers. If you have a voice modem installed to your pc, you can use it as a call recorder. Connect your telephone to your modem, make a phone call as usually and pressing the record button, whole conversation will be stored to your hard disk.
You can set it in auto recording mode where ALL of your incoming calls will be recorded automatically.
You can select the compression format your wav files are saved to your hard disk, such as uncompressed PCM, ACELP, a-law, u-law, DSP truespeech, GSM 6.10, IMA ADPCM, Microsoft ADPCM, G723.1, WMA, VOX, BTV digital, Creative fastspeech, MP3.
Publisher: Concel Systems|
Date:
04-04-2008 | Size: 1868 KB |
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TapiRex
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License:
Shareware |
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TapiRex shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in your network (client-server). Any developer can extend the program with its open architecture. A SDK is available from the website. Free Plugins are available (like Speech output of caller, notofication and call history in Microsoft Media Center 2005, ...)..
Publisher: Christoph Buenger Software|
Date:
05-08-2005 | Size: 4383 KB |
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Private Call&Sms Guard For S60 3rd
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License:
Shareware |
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It has the following functions:
1. Phone call management
a. Reject all incoming calls. In this mode, all of the incoming call will be automatically rejected.
b. Reject calls from blacklist. In this mode, all of the calls from the predefined blacklist will be automatically rejected, whereas the rest of the calls will not have any effect.
c. Accept call from whitelist.
d. Personalized call rejection. In this mode，an end user may define personalized call rejections for each of the members in the "Specific List". A user may select "Reject call" or "Reply by SMS" to reject calls. A user may use "Manage Lists" to create his/her "Specific list".
Publisher: SymbianOn|
Date:
10-05-2007 | Size: 1 KB |
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Click N Speak
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License:
Shareware |
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Outbound call centre software for individuals and call centres located anywhere in the world that need to make telephone calls to Canadian residents and businesses. The software lets you search through a huge telephone database and call everyone on the list using your computer and a voice modem or internet phone. You can also import your own lists in CSV format.
The software recognizes Canadian local and long distance numbers and can be configured to dial either or both. It tracks the calls so you can get full and very detailed reports of the times that you or your agents actually spent talking on the phone.
Publisher: Voicenette Communications|
Date:
17-01-2007 | Size: 16271 KB |
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Auto Dialer Pro3
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License:
Shareware |
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Automatic call center which allows to make a large number of supervised or not supervised outbound telemarketing calls, this program is specifically designed for:
* small businesses conducting surveys *
* church and community announcements *
* telemarketers and sales leads *
* fund raising *
* political campaigning *
* engineers testing remote equipment *
Features:
consecutively dials numbers from a phone list;
automatically plays prerecorded message (wave file) to the phone line or:
manually plays the message clicked on the Play List
extended phone list allows to:
- selecting the different message (wave file) for the each entry
- time scheduling each call
when answering machine is detected then playing the message will start after the beep;
can read printed words (text file) to the phone line;
records phone conversation to wave file;
fully customizable: by using the script user has the ability to:
- play a different message depending on the key pressed by receiving end
- record the keystrokes as a response to the played message.
Publisher: autodialer.org|
Date:
01-06-2005 | Size: 2530 KB |
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TRx Personal Phone Call Recorder
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License:
Shareware |
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TRx is a personal phone line recorder program for Windows. TRx lets you manually record telephone calls on a phone line connected to the voice modem (or other telephony card) of your computer.
TRx also works as a caller number ID display system and lets you put calls on-hold (and plays on-hold music and messages).
TRx Features
~ Records telephone calls using a voice modem or TAPI telephony device.
~ Displays caller ID of all incoming calls (subject to hardware and telephone network features).
~ Lets you put calls on hold with a hold button (professional music and messages on-hold included).
Publisher: NCH Software|
Date:
09-02-2007 | Size: 467 KB |
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CallBlocker
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License:
Shareware |
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Great deals on Caller ID ready modems also available from site.
This won't tie up any of your telephone lines either. There are one or two configurations that should work for everyone. Free support if you need it.
This software is designed for use in the US only..
Publisher: iJEN|
Date:
03-07-2003 | Size: 4792 KB |
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SkypeTransfer
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License:
Shareware |
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A great tool designed to enable Skype manual call routing. SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. Using SkypeTransfer, the operator can place the caller on 'Hold', 'Transfer' to another Skype contact or 'Return' to the original caller..
Publisher: Sandhills Software|
Date:
07-06-2006 | Size: 1199 KB |
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AliveChat BETA
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License:
Freeware |
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AliveChat 3.0 Beta is a FREEWARE which allows you to connect with your web site visitors in real-time via a browser-based chat interface. The application is 100% hosted by WebsiteAlive's data centres, so there is nothing to download and install. Your company representatives can now support customers while increasing operator productivity and reducing telephone and call center costs. Some features include unlimited operator/client chat sessions, proactive chat, real-time site monitoring, repeat visitors identification, site metrics and performance analysis tools, operator to operator chatroom, typing indicator, departments, automatic call distribution, and hotkeys (saved phrases and urls).
Publisher: WebsiteAlive|
Date:
01-09-2004 | Size: 12 KB |
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Universal
Explorer
Powerful windows
explorer file
manager and
viewer.
Disk
Size Manager
Analyses
hard disk space and collects statistics.
Web
Data Mining
Extract
information from web. Download tools, data grabber.
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